About this role
Find your calling at Mercy!
Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.
Position Details:
Medical Assistant - Child Psychiatry
Mercy Clinic Child Psychiatry
Mercy Hospital St. Louis
Clinic Towers B, Suite 6002
Full-Time | 40 Hours per Week
Join Mercy and Make a Difference
Mercy is seeking a compassionate and patient-focused Medical Assistant to join our Child Psychiatry team at Mercy Hospital St. Louis. In this role, you will support providers and patients by delivering high-quality clinical and administrative care in a professional, courteous, and efficient manner. This is an excellent opportunity for individuals who thrive in a collaborative environment and are passionate about supporting the mental health and well-being of children and adolescents.
What You'll Do
As a Medical Assistant, you will play an essential role in ensuring a positive patient experience and smooth clinic operations by:
- Greeting and rooming patients while obtaining vital signs
- Collecting and updating patient medical and medication histories
- Preparing patients for examinations and assisting providers during procedures
- Performing basic diagnostic testing, including urine dipstick testing, glucose testing, and EKGs as appropriate
- Accurately documenting patient information and care provided
- Reinforcing patient education as directed by the provider or nurse
- Maintaining exam room cleanliness and stocking supplies
- Assisting with referrals, diagnostic testing coordination, and follow-up appointments
- Providing front-office support, including answering phones, scheduling appointments, and managing incoming documentation
- Participating in quality improvement activities and team meetings
- Following all infection prevention, patient safety, and regulatory standards
- Performing other duties within the Medical Assistant scope of practice
Qualifications
Minimum Requirements
- High school diploma or equivalent
- Willingness to complete Mercy's MA Clinic Academy training upon hire
- Basic Life Support (BLS) certification required for Hospital Outpatient Department settings
Preferred Qualifications
- Graduate of an accredited Medical Assistant program
- One year of outpatient, ambulatory care, behavioral health, pediatric, or specialty clinic experience
- Basic Life Support (BLS) certification
- Experience using Electronic Health Record (EHR) systems
Skills for Success
- Strong communication and interpersonal skills
- Ability to build rapport with children, adolescents, and families
- Excellent organizational and multitasking abilities
- Commitment to patient-centered care
- Adaptability in a fast-paced clinical environment
- Strong attention to detail and documentation accuracy
Work Environment
- Outpatient Child Psychiatry clinic setting
- Frequent interaction with pediatric patients, families, providers, and interdisciplinary team members
- Standing, walking, and use of clinical equipment throughout the workday
- Potential exposure to infectious materials; appropriate PPE is provided
Physical Requirements
- Ability to push, pull, and lift up to 50 pounds regularly
- Ability to stand and walk for extended periods
- Ability to bend, kneel, squat, twist, reach, and perform repetitive motions as needed
Why Mercy?
At Mercy, we believe in careers that match the unique gifts of unique individuals. You'll be part of a compassionate team dedicated to improving the lives of children and families while receiving the support, development, and resources needed to grow your career.
Location: Mercy Hospital St. Louis, Clinic Towers B Suite 6002
Department: Child Psychiatry
Schedule: Full-Time, 40 hours per week
Status: Regular, Non-Exempt
Apply today and help us bring exceptional care and compassion to every child and family we serve.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.