About this role
Job Description Summary
Under direction of the Manager of Agency Relations, this position is responsible for supporting food rescue program efforts. This position will oversee the monthly poundage reporting for all food rescue accounts and gather any missing information. This position will oversee all food drives as well as reach out to the community to create additional food drives.
This is an 18 month grant funded position.
Essential Job Functions
- Manage the monthly Meal Connect reporting, including training new contacts on the process of submitting information through this system, as well as tracking down any missing information.
- Working with CPM-Food Rescue, run reports that help to identify gaps in food rescue.
- Serves as relationship manager for mid-level, and small Food Rescue operations. Responsible for expanding program(s) as determined through strategic goals and needs of community.
- Ensure all program standards and requirements are met by each partner including: Intensive Donor Outreach, Intensive Engagement with Food Rescue Organizations in and out of the Feeding America Network, training and onboarding of new partners, conducting community visits to partners and donors, monthly data collection and reporting oversight. Provides outstanding external and internal customer service.
- Works to build capacity of existing partnerships with donors and retailers. Works with the CPM-Food Rescue and agency relations team to determine and build capacity of food rescue enabled partner organizations.
- Works with the community and partner agencies to manage and maximize food drive donations.
- Collaborates with Distribution Center personnel to implement program logistics, including transportation of large food drives and other activities.
Additional Responsibilities
Other duties as assigned
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelors Degree desired. GED or High school diploma
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Experience
1-3 years working in a food retail environment or customer service role
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Skills & Abilities Work productively with frequent interruptions. Communicate professionally/effectively with relevant members of the department as well with retail vendors and other parts of the organization and customers. P roficiency in Microsoft Word, Excel, Outlook, Agility, and Macola. Able to follow up quickly and resolve concerns with minimal supervision. Able to work independently and in conjunction with other staff members. Must have a current drivers license.
Direct Reports
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Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Examples
Standing: Up to 1/3 of the time
Walking: Up to 1/3 of the time
Sitting: 1/3 to 2/3 of the time
Talking: 2/3 of the time or more
Hearing: 2/3 or more
Driving: Up to 1/3 of the time
Lifting Frequency : None
Weight: up to 10 lbs
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Office environment, evenings, and weekends may be required. Offsite visits are required for agency and retail partners which require driving Freestore Foodbank vehicle or personal vehicle.