Special Guest Relations Administrator

Position Purpose:

The Special Guest Relations (SGR) Administrator is a vital team member who excels in providing exceptional hospitality and adeptly handling administrative tasks. In collaboration with the SGR Manager, this individual plays a key role in serving guests with professionalism and confidentiality. A critical aspect of this position involves fostering effective communication and coordination among the ministry departments and vendors to ensure seamless guest experiences.

Essential Duties:

- Assist the Special Guest Relations Manager in various tasks, including but not limited to scheduling, coordination, and administrative duties, as required.

- Plan and coordinate means for special guests for conferences and private lunches.

- Serve as liaison for kitchen catering.

- Serve meals for special guests. Clean and reset the room for the next meal.

- Work with the SGR Manager to plan and prepare gifts for special events.

- Create and send meal invitations for in-house speakers at events.

- Coordinate parking assignments for Conferences & Events.

- Prepare and maintain online VIP Information packets, ensuring all necessary information is included and up to date.

- Work collaboratively with the SGR Manager to plan and prepare gifts for special events.

- Host executive meals and special guests in the Green Room.

- Coordinate Green Room preparation for events to ensure a welcoming and well-stocked environment.

- Assist with escorting guests to their teaching locations.

- Maintain and update arrivals and departures on Smartsheet and Monday apps.

- Submit invoices, document, and reconcile monthly credit card expenses.

- Create and send invitations for in-house speakers at events.

- Maintain accurate budget tracking.

- Perform regular inventory of teaching products to restock the Lodge library room.

- Assist the Lodge Attendant as needed, such as room preparation, guest services, inventory restocking, or coordinating with housekeeping.

- Perform other miscellaneous duties as assigned.

Qualifications

Knowledge, Skills, and Abilities:

- Experience in guest relations, customer service, hospitality, or event planning is preferred.

- Exceptional communication and interpersonal skills with a strong emphasis on customer service.

- Must have the ability to handle sensitive information discreetly and tactfully.

- Interact well with others in a discerning, welcoming, and professional manner.

- Able to work and communicate with other departments effectively.

- Excellent problem-solving skills in fast-paced situations with a calm demeanor and flexibility.

- Strong written and verbal communication skills.

- Must be able to operate a Windows-based computer and navigate Microsoft Office Suite.

- Moderate computer skills and proficiency in Smartsheet, Monday.com, and Canva, with the ability to quickly adapt to new software and technology platforms.

- Ability to work independently and as part of a team.

Requirements:

- Must have a personal relationship with Jesus Christ.

- Must sign the Statement of Faith and Confidentiality agreement.

- A high school diploma or equivalent education is required.

- Availability to work Monday–Friday, including evenings and occasional weekends during conferences and events.

- A Charis Bible College graduate is preferred.

- Must have a strong work ethic, partnered with excellence and attention to detail with little oversight.

- Must pass all required checks.

Experience:

- 1-2 years of administration and customer service experience preferred.

- Compensation is commensurate with experience.

We offer a comprehensive benefits package for full-time employees to include the following:  Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth

About Us:  Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on  radio and television , by training others at  Charis Bible College , and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God’s people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

Application Tips:

- Use a computer, not a hand-held device to apply

- Use Chrome as your browser

- Always Sign Into the portal or create an account first before trying to fill out an application

- Use the NEXT and PREVIOUS buttons on the bottom of the application to navigate instead of the back button on your browser.

- Select an option for each drop-down question

- If you SAVE and want to come back later, use the NEXT and PREVIOUS buttons on the bottom of the page to navigate instead of the tabs on top.