Catering & Events Manager

Catering & Events Manager

GENERAL FUNCTION OUTLINE

GENERAL OVERVIEW: Coordinates all arrangements and details for clients' functions. Effectively manage workflow within and between hotel departments to ensure clear communications and seamless executive of event details.

REPORTING RELATIONSHIP:

Reports directly to Director of Sales and Marketing.

APPEARANCE STANDARDS: Business Casual or as appropriate to client event expectations

KNOWLEDGE AND

SKILL REQUIRED: Five plus years of guest service/hospitality experience; supervisory experience strongly preferred.

Broad understanding of the tourism industry and the day-to-day operations of a hotel/resort.

PHYSICAL ACTIVITIES

AND REQUIREMENTS: Speaking, listening, and moving about, usually while standing up for a significant portion of the workday.

FUNCTION OUTLINE :

Duties :

- Answer phones in sales office

- Work with clients on all aspects of their event

- Be proficient in FOSSE, Sales Force & diagraming programs

- Generate fully detailed Event Orders

- Distribution of Daily Events report for next days functions

- Distribution of Weekly functions listings, including dates/# of guests/parking arrangements & timing

- Confirmation of payment methods for all events in the book

- Review of banquet checks daily

- Conference Planning for DOSM

BEOs and Diagrams

- Input Rooming lists and

- Handle all client questions from post-signature

- Cutoff date & Room Pick up audit, daily/weekly

- Manage Group Resume packet, weekly

- Review and approval of A/V bills

- Processing Rewarding Events Marriott Reward points, for DOSM and SMs

- Attend weekly BEO meetings

- Review Final bills ensuring billing accuracy before being sent to the client

** PLEASE NOTE : The aforementioned general function outline is not to be considered by the employee as all-inclusive. The employee may be required from time to time to execute tasks other than those duties specifically defined above. Should the employee be asked to perform such a job, the employee will comply with the request and do so to the best of his/her abilities. The employee hereby understands and agrees he/she will be responsible for performing the duties described above as well as any tasks so required of him/her.