About this role
GENERAL DESCRIPTION
The Green Goods Sales Representative is responsible for promoting and selling a diverse range of starter plants, seeds, and horticultural supplies to both wholesale and retail businesses. This role involves direct interaction with customers in various settings, including residential areas, sales offices, store showrooms, and home offices. The representative will actively cultivate relationships with existing clients while seeking out new opportunities to expand the customer base.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are essential to this position. Management may assign additional duties as necessary.
- Regularly travels throughout the designated territory to connect with existing and potential customers. This includes visiting retail outlets, garden centers, and wholesale distributors to foster relationships and identify their needs.
- Engages with vendors and customers via phone or in-person meetings to provide comprehensive information about products and answer any inquiries.
- Effectively showcases products using samples and catalogs to illustrate their features and benefits, helping customers make informed purchasing decisions.
- Accurately estimates and communicates delivery dates to customers, ensuring timely fulfillment of orders.
- Prepares detailed reports of business transactions and customer feedback, providing insights that can drive improvements in service and product offerings.
- Quotes competitive prices and credit terms, and prepares sales contracts for orders obtained, ensuring clarity and compliance with company policies.
- Acts as a mediator between customers and the collections team to resolve issues related to past-due accounts, facilitating timely payments and maintaining customer relationships.
- Inputs customer orders into the Onliant computer system with precision, ensuring all details are correct to avoid processing errors.
- Attends regular sales meetings to share insights, strategies, and updates with the sales team, contributing to overall team success.
- Provides assistance to the Customer Service Department during peak periods or in the absence of team members, ensuring that customer inquiries and issues are addressed promptly.
- May be required to deliver products to customers directly, ensuring excellent service and satisfaction with the purchase experience.
- Maintains the confidentiality of all internal Griffin information and communications, adhering to company policies unless otherwise directed.
OUR COMMITMENT TO YOU!
At Griffin, we are committed to fair and equal treatment of all employees and future applicants. We believe that diversity fosters innovation and collaboration, making us a stronger organization. We hold ourselves accountable for maintaining a workplace free from discrimination and expect our employees to treat one another with respect. Together, we work towards a workplace where every voice is valued, every perspective is embraced, and every opportunity is accessible.
Our commitment extends to all aspects of employment, from recruitment to advancement, ensuring a fair and equitable environment for all team members. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, status as a covered veteran or any other protected classification under law.
Griffin is EOE, ADA and E-Verify compliant.
Qualifications
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