About this role
Overview
Hiring Range: $33,092.80 - $36,504.00 The Library Assistant is a part-time, front-line position that supports daily library operations and services. Library Assistants may be assigned to any division of the library. Divisions of the library include Public Services, Youth Services, Technology & Marketing, Community Services, Materials Management, Arts and Administration.
Qualifications
- High School Graduate or GED
- Excellent internal and external customer service skills
- Experience operating a computer, including Microsoft Office
- Ability to alphabetize
- Ability to maneuver among high and low shelves
- Ability to work a flexible schedule in include weekdays, evenings, and weekends
- Ability to perform physically demanding tasks, push heavy carts, lift up to 40 lbs and maneuver among high and low shelves
PREFERRED QUALIFICATIONS:
Previous library or customer service experience
Responsibilities
Provides a high degree of customer service; provides knowledgeable, responsive, and welcoming assistance to patrons; ensures all work, whether public-facing or behind the scenes, supports a positive customer experience; Sorts books into categories; shelves library materials; reads shelves; maintains appearance of book shelves; assists clerical staff as needed with processing books, taping spine labels, making copies, etc.; assists with programs; staffs service areas as needed; helps set-up meeting rooms; maintains appearance of area, keeping it neat and organized; customer service: assists patrons with material selection; answers reader's advisory questions; assists patrons with Internet searches and electronic databases; processes materials; assists with programs; prepares and processes book holds, intra-library loans and inter-library loans; other duties as assigned.
Supplemental Information
Library Assistants work under the direction of senior staff. The position requires reliability, flexibility, teamwork, attention to detail, and a willingness to perform the routine work necessary to support excellent library service.