About this role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Medication Safety Coordinator in collaboration with pharmacy, physician, nursing and quality staff is responsible for developing, implementing and evaluating the safety of medication-use systems. The Medication Safety Coordinator monitors process improvement initiatives to ensure that medication safety goals and quality improvement objectives are achieved.
Job Description:
Primary Responsibilities:
1. Practices pharmacy in accordance with laws, rule and regulations of the Massachusetts Board of Registration in Pharmacy, Department of Public Health, U.S. Food and Drug Administration and Drug Enforcement Administration and in accordance with established departmental policies and procedures. Maintains credentials in accordance with the Massachusetts Board of Registration in Pharmacy. (essential)
2. Encourages medication error reporting and fosters a culture of safety. Supports principles of high-reliability organizations (HRO) with medication-use processes and workflows. (essential)
3. Reviews sand investigates reported safety events including adverse drug reactions and near-misses. Leads root cause analyses (RCAs) and failure mode and effect analyses (FMEAs) in collaboration with internal and external representatives to identify systematic issues that require action. Utilizes data driven performance-improvement methodologies and tools to develop and prioritize recommendations for solutions resulting from RCAs and FMEAs. (essential)
4. Evaluates current medication use processes to identify opportunities aligned with improving departmental and organizational policy and practice towards meeting patient safety best practices and in compliance with applicable state and federal laws, rules and regulations, including but not limited to those of Joint Commission (JC), Centers for Medicare & Medicaid Services (CMS), Drug Enforcement Agency (DEA), Department of Public Health (DPH) and Board of Registration in Pharmacy. (essential)
5. Leads medication safety projects related to the design, implementation, and improvement of processes and systems that promote pharmacy safety, quality and compliance in collaboration with members of the Pharmacy Department, Patient Care Services, providers, Health Care Quality and the Office of Compliance and Business Conduct. (essential)
6. Provides medication safety expertise by serving as a medication safety expert on various committees. Provides medication safety education and presentations on safe medication use and medication events to diverse audiences including but not limited to pharmacists and technicians, nurses, respiratory therapists, medical students and physicians.
7. Maintains knowledge of trends and developments in the medication safety field. Maintains knowledge of leading-edge developments, best practices, and evolving information technology systems and solutions by participation in ongoing independent study, education related professional activities, and affiliations. (essential)
8. Precepts PGY1 and PGY2 pharmacy residents, pharmacy students and contributes to staff development in medication safety. Works collaboratively with members of the pharmacy team to develop the pharmacy skills of pharmacy staff members by teaching and exemplifying those skills to team members. (essential)
Required Qualifications:
1. Bachelor's degree in Pharmacy required. Doctoral degree in Pharmacy (PharmD) preferred.
2. Licensed pharmacist in Massachusetts or immediate eligibility for licensure.
3. 1 year pharmacy residency or 3 years of clinical pharmacy experience in a hospital setting.
4. Knowledge of medication-use safe practices and process-improvement methodologies.
5. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
1. Pharmacy residency or fellowship in medication safety
2. 5 years of related work experience
3. Project management and program development experience are a plus. Pharmacy residency preceptor experience preferred. Experience in coaching and mentoring of pharmacy staff preferred. Demonstrates advanced pharmacy practice knowledge related to the area of practice.
Competencies:
1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
3. Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Social/Environmental Requirements:
1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.
3. Potential exposure to adverse environmental conditions
o Daily: Protective equipment required (Respirator, earplugs, mask, gloves, eyewear, etc.), Potential exposure to infectious diseases and/or airborne pathogens.
o Several times a month: Exposure to dust, gas, fumes, steam, chemicals, Potential exposure to infectious diseases and/or bloodborne pathogens.
4. Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department
Sensory Requirements:
Close work (paperwork, visual examination), Monitor Use, Visual clarity <3 feet, Conversation, Telephone.
Physical Requirements:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
This job requires frequent sitting, Keyboard use
Pay Range:
$139,297.60 USD - $187,470.40 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.