Senior Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist .

Business: CCM and Fin Resource Mgt Tech

Principal responsibilities

Technical Leadership and Delivery

- Lead the QM Pod through planning, technical design, development, testing, release, and continuous improvement.
- Contribute to Java application design, development, code reviews, and troubleshooting, promoting maintainable and reliable solutions.
- Drive DevOps practices, including CI/CD, automated testing and deployment, environment management, and release quality.
- Manage project scope, timelines, risks, dependencies, and delivery blockers; coordinate with stakeholders to resolve issues.
- Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives; track work items and delivery commitments.

Team and Stakeholder Leadership

- Lead and develop team members through clear work coordination, coaching, feedback, and capability development.
- Collaborate with business, product, architecture, technology, risk, compliance, and vendor stakeholders to align priorities and deliver outcomes.
- Communicate service status, risks, decisions, and escalations clearly to technical and business audiences.
- Promote effective cross-team problem solving and a culture of accountability and continuous improvement.

IT Service Ownership and Governance

- Apply IT Service Owner (ITSO) practices and take accountability for the service outcomes and the effectiveness of applicable controls.
- Understand and manage the service lifecycle, service catalogue, service performance, and relevant SLA/OLA commitments.
- Oversee service risks and coordinate incident, problem, change, service continuity, disaster recovery, and resilience activities.
- Ensure applicable IT policies, standards, control frameworks, and regulatory requirements are understood and implemented.
- Support audit readiness by maintaining evidence, tracking findings and remediation actions, and coordinating responses to audit requests.
- Maintain and review service documentation, risk registers, action plans, decisions, exceptions, and overdue items.
- Use the ITSO Book of Work to track service work items, control activities, risks, and actions; prepare service reviews and management information as required.
- Work with vendors and third parties to monitor service commitments, risks, and performance.
- Use service data and metrics to identify issues and drive improvements in availability, capacity, performance, security, and operational resilience.
- Understand the service’s application, infrastructure, cloud, and integration architecture, as well as relevant cybersecurity, identity and access management, and data-protection risks.

Requirements

- Strong hands-on Java development experience, including object-oriented design, common design patterns, and widely used Java frameworks.
- Practical DevOps experience, including CI/CD, automated testing and deployment, version control, and production release processes.
- Experience in project or technology delivery management, including planning, progress tracking, risk management, and issue resolution.
- Experience leading or managing a technical team, with strong coaching, communication, and collaboration skills.
- Hands-on experience with Scrum or another Agile methodology, including Sprint planning, execution, review, and retrospectives.
- Understanding of IT service management and ITSO responsibilities, including service performance, risk, controls, audit readiness, and remediation tracking.
- Ability to understand service architecture and identify operational, security, continuity, and third-party risks.
- Strong analytical skills and the ability to use service metrics and evidence to inform decisions and continuous improvement.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***