About this role
PROJECT COORDINATOR, COMMUNICATIONS & MARKETING – FT - LOS ANGELES - FOR CHILDREN'S HUNGER FUND, A FAITH-BASED NON-PROFIT
JOIN THE TEAM - ORGANIZATION OVERVIEW:
At Children’s Hunger Fund, we are a team of like-minded individuals committed to delivering hope to suffering children, answering God’s call to serve Him together in this way—equipping local churches for gospel-centered mercy ministry. We invite you to explore whether there might be a place for you on our team. CHF was founded in 1991 by Dave and Lynn Phillips who decided to establish a ministry that worked to alleviate the physical and spiritual suffering of children as well as support and empower local churches to minister to the poor. CHF now serves in over 30 countries. Mercy Network church partners continue to expand their reach into new communities, and more families are hearing the hope of the gospel through gospel-centered, relational mercy ministry. CHF has office locations in Los Angeles, California, and Dallas & San Antonio, Texas.
POSITION OVERVIEW:
The Project Coordinator will facilitate efficient department workflow and diligently ensure that department projects and initiatives that promote and elevate the visibility of Children’s Hunger Fund and its mission are effectively completed. The Project Coordinator will facilitate effective project and vendor management, maintain and enhance department processes and procedures, and ensure deadlines are communicated and met across the department. This role will review, support, and maintain the clear and efficient prioritization and progress of projects and initiatives throughout the entire creative life cycle of projects of varying media types and objectives. The Project Coordinator will utilize consistent communication and collaboration within the department and interdepartmentally to ensure objectives are met.
Relates Closely With: Communications & Marketing Team; Director, Donor Care; CHF contractors and vendors
Essential Duties & Responsibilities:
- Manage department project intake, planning, prioritization, and scheduling to ensure work is aligned with organizational objectives, realistic deadlines set and completed on time. This includes creating and managing creative briefs and the Creative Service Desk requests.
- Manage the annual project calendar for the Communications & Marketing Department and produce quarterly department calendars to provide visibility into department objectives to the organization internally.
- Ensure timely and effective implementation of the department’s slate of projects that support the department goals and the organization’s strategic priorities in marketing.
- Coordinate the effective execution of department projects by facilitating collaboration, tracking deliverables, and ensuring alignment among stakeholders.
- Maintain and improve project management systems, workflows, and processes that support efficient department operations and visibility into project progress.
- Serve as a liaison between Communications & Marketing, internal stakeholders, vendors, and external partners and vendors to facilitate effective communication and project success.
- Facilitate the development of print and digital media assets for our current donor base, some examples include monthly email newsletters, such as Frontlines, Hope Notes, volunteer newsletters, and the annual Giving Catalog.
- Provide effective project management for the Communications & Marketing Department .
- Facilitate regular production meetings for continued coordination and collaboration between Communications & Marketing team members.
- Facilitate the development and creation of copyrightable works (print, photography, film, music, visual arts, etc.) for distribution in various media and formats.
- Facilitate print orders for the entire organization, including gathering quotes, confirming budget, and ensuring timely delivery for organizational use.
- Know and understand CHF’s history, messaging, and values to effectively communicate CHF’s story to its target audiences and to contribute to initiatives by providing input.
- Ensure knowledge of department key metrics with which to advise the Director on program and/or project updates, reports, and initiatives.
- Participate in (and contribute to) meetings as appropriate including weekly Staff Meetings, ASR (All Staff Retreat), Volunteer Workdays, and other dedicated events such as banquets, receptions, etc.
Supervisory & Leadership Responsibilities:
- None. No direct reports.
Equipment:
- Standard Office Equipment (telephone, computer workstation, printer, copier, scanner, calculator)
Work Environment:
- Primarily: office; Occasionally: warehouse
Physical Demands:
- Constantly exchange accurate information whether verbally or in writing
- Constantly operate a computer and other office machinery such as phone and printer
- Frequently work seated at a desk (at least 50% of the time) and for extended periods of time such as for international air/ground travel as well as navigate uneven terrain by foot
- Frequently move around inside the office to access files cabinets, attend meetings, utilize office machinery
- Occasionally lift up to 35 lbs.
- Occasionally set up and break down a display booth
Qualifications
Minimum Qualifications (Knowledge, Skills, Abilities):
- Confesses Jesus Christ as Lord and Savior; active member of a gospel-centered, Christian local church; demonstrates ongoing growth in Christian maturity
- Bachelor’s Degree in Communication , Marketing, Project Management, Business, or a related field, or equivalent knowledge and work experience
- Ability to navigate CHF processes and coordinate internal activities across the marketing team and constituents.
- Previous experience in effective project management and utilizing project management software applications
- Excellent communication (verbal and written) and relationship-building skills
- Able to communicate clearly about CHF’s mission, distinctives and ministry
- Demonstrated initiative, a self-starter with proven record of meeting and/or exceeding goals
- Ability to measure the progress of tasks, projects, initiatives, and support department team members
- Innovative problem-solver, able to respectfully negotiate and resolve differences for the success of all involved
- Ability to be flexible and change priorities, alter plans, adjust approaches to identify key deliverables and support completion of departmental projects
- Proficient in Windows/MS Office/Internet/ Social media (Facebook/Twitter/Instagram, etc.) and applicable marketing-related applications
- Ability to quickly learn new software applications
- Experience working with Salesforce preferred, or similar CRM database experience
- Helpful to understand the target audience of Children's Hunger Fund and Poverty Encounter, including demographics, key metrics, lifestyles, preferences, and societal pressures, as it relates to project management.
NOTE: The statements above are intended to describe the general nature and level of work involved for this job and are not intended to represent an exhaustive list of responsibilities, qualifications, work environment and/or physical demands. You will be required to perform other duties as assigned.