About this role

Key responsibilities

Product ownership

- Own the backlog for your area, and set priorities using client demand, regulatory deadlines, technical dependencies and commercial value.
- Maintain the roadmap for your area and explain it to internal leadership, client-facing teams and, where needed, clients.
- Decide whether a request becomes standard product, a configuration option, an integration, or something the client or a partner does outside the product.
- Work with product management leadership on packaging and pricing inputs, where relevant.

Requirements and specifications

- Collect and consolidate requirements from clients, implementation and support teams, user groups and regulatory sources.
- Write user stories, functional specifications and acceptance criteria that engineers and testers can use without further explanation.
- Define data requirements, message formats, interfaces and non-functional needs such as volumes, performance, audit trail and resilience.
- Analyze gaps between the product and market practice or competing products.

Delivery and quality

- Take part in sprint planning, refinement, reviews and release governance.
- Review designs and demos with engineers before work is accepted.
- Define test scenarios and regression coverage and accept or reject completed work against the acceptance criteria.
- Track defects and escalations from clients to root cause and decide which become backlog items.
- Support release notes, documentation and training material, and the handover to implementation and support teams.

Stakeholder management

- Be the main contact between engineering, implementation, support, sales and clients for your area.
- Run client sessions, such as user groups and advisory forums, and bring back evidence of real needs.
- Present trade-offs and progress to senior stakeholders.

Required experience

- 5–15 years as a business analyst, product owner or functional consultant in post-trade or securities operations.
- Experience on the vendor or product side, or on large implementations of packaged post-trade platforms, with a clear understanding of the difference between product and client-specific work.
- Strong understanding of the trade lifecycle from execution to settlement and accounting, and the controls around it.
- Experience writing user stories and specifications in agile delivery, working directly with engineers.
- Data and technical fluency: read data models and message specifications, write basic SQL, understand how interfaces and APIs are described. Deep programming skills are not required.
- Knowledge of Swift MT500 and MT300 series, and ISO 20022 messaging standards
- Experience working with regulated clients’ requirements on audit, change control and resilience.

Desirable

- Direct experience with Phase3, Torstone or a comparable packaged platform.
- Experience with product analytics, client advisory groups or competitor analysis.
- Knowledge of regulation affecting post-trade, such as settlement discipline, transaction reporting and shorter settlement cycles.
- Explains complex processes in plain language to both operations experts and engineers.
- Practical exposure to AI-assisted exception handling in operations, such as triaging breaks and failures on top of existing systems.
- Recognized qualifications: MBA, CBAP, PSPO or CSPO, CFA or IMC, or similar.