About this role
Roles and responsibilities:
- Drupal Platform Development: Design, develop, and maintain enterprise Drupal websites using Drupal 9/10/11, including custom modules, themes, content types, and configuration management.
- Website Maintenance & Enhancements: Implement content, functionality, and configuration updates, including page creation, component reuse, module enhancements, and ongoing change requests.
- Drupal Core & Module Management: Plan and execute Drupal core upgrades, contributed module updates, security patches, and compatibility validations across environments.
- Cloud & Hosting Operations: Manage and support Drupal hosting environments on Acquia Cloud, Azure, or similar cloud platforms, ensuring platform stability, scalability, and availability.
- Performance Optimization: Monitor and optimize website performance through caching strategies, CDN configurations, PageSpeed/Lighthouse analysis, database optimization, and Core Web Vitals improvements.
- Production Support & Troubleshooting: Conduct proactive monitoring, error log reviews, root cause analysis, bug investigation, and resolution of application and infrastructure issues.
- Database & Disaster Recovery: Perform database maintenance, backup validation, restore testing, and disaster recovery readiness activities to ensure business continuity.
- Security & Compliance: Apply security updates, perform vulnerability assessments, review user roles and permissions, manage SSL certificates, and support security audits.
- Accessibility & Quality Assurance: Validate website accessibility compliance, cross-browser compatibility, responsive behavior, and overall user experience across devices.
- CI/CD & Environment Management: Support deployment processes across Development, QA, Staging, and Production environments using modern DevOps practices and version control systems.
- Documentation & Reporting: Maintain technical documentation, change logs, BRDs, operational runbooks, RCA reports, and monthly maintenance reports.
- Stakeholder Collaboration: Work closely with business stakeholders, project managers, and client teams to understand requirements, provide effort estimates, and deliver solutions aligned with business objectives.
Technical and Functional Skills :
- Minimum 7+ years of IT experience, with at least 5+ years of hands-on Drupal development, maintenance, and production support experience on enterprise-scale websites.
- Strong expertise in Drupal 9/10/11, including custom module development, theme development, configuration management, Views, Taxonomy, Webforms, and Drupal APIs.
- Hands-on experience with Drupal core upgrades, module updates, security patching, site migrations, and enterprise website maintenance.
- Experience supporting Drupal websites hosted on Acquia Cloud, Azure, or similar cloud platforms.
- Working knowledge of cloud hosting, infrastructure monitoring, application deployments, SSL management, backups, disaster recovery, and website operations.
- Then under Preferred Skills & Certifications:
- Experience with Acquia Cloud Platform and Drupal hosting best practices.
- Exposure to Azure cloud services, infrastructure management, and monitoring tools is a plus.
- Acquia Certified Drupal Developer or equivalent Drupal certification preferred.
Preferred Skills & Certifications
- Acquia Certified Drupal Developer or equivalent Drupal certification preferred.
- Experience with Acquia Cloud Platform, Acquia Site Factory, or Acquia CDP.
- Experience with Azure Cloud Services, cloud monitoring, and infrastructure operations.
- Exposure to HubSpot integrations, REST APIs, SFTP integrations, email automation workflows, and lead management systems.
- Experience supporting websites requiring high availability, performance monitoring, and 24x7 operational support.
- Familiarity with accessibility auditing tools, security scanning tools, and performance monitoring platforms.
- Excellent written and verbal communication skills with the ability to create technical documentation, support reports, runbooks, and client-facing deliverables.