People Support Administrator - Level III

Job Summary:

Delivers administrative support for complex matters for employees, managers, and the People Support team. Completes administrative tasks to support the employee lifecycle and the needs of the organization. Provide support to basic inquiries of employees and managers. Ensures solutions are delivered to enhance employee experience, drive efficiency and are in compliance with local legislation and company policies. Coordinates and assists in the deployment of a broad range of Human Resources processes within the geography or sub-geography. Contributes to determining the appropriate resolution to administrative tasks in People Support.

Key Responsibilities:

Maintain data accuracy and drive efficiency of HR administrative processes to deliver enhanced experiences and always on support for managers and employees in the geography.
Support basic level inquiries from employees and managers.
Delivers integrated people administration solutions that enhance efficiency, drive standardization, and automation by leveraging technological advancements and best practices.
Conducts data entry of workforce information with accuracy and completeness in human resource information systems; manages employee records.
Completes standard Human Resources business process activities for geography or sub-geography with quality and per defined timelines.
Assists in managing administration of and adherence to human resources policies and procedures; advises on compliance with key legislative requirements and takes action to ensure all requirements and agreements are met within the geography or sub-geography.
Participates in compensation processes and benefits administration by partnering with Total Rewards Operations.
Creates employment contracts and letters as required by local law or practice, ensuring quality and accuracy.
Champions excellence in customer support and drives continuous improvement. Ensures HR, employees and managers have the administration support necessary to provide People support across the geography.
Assist in optimizing HR processes within the sub-geography, leading initiatives that measure, monitor and drive continuous improvement.

JM - ER & Compliance – DBU Field Offices

Qualification & Experience

- Education: MBA / MPM / MSW
- Experience: 4–6 years in ER & statutory compliance management
- Strong knowledge of Labour Laws and statutory compliances
- Experience in multi-state/PAN India compliance will be an added advantage

Key Responsibilities

- Ensure 100% statutory compliance across DBU Field/Area Offices, vendors and dealers.
- Manage end-to-end CWK lifecycle , including hiring support, grievances and vendor coordination.
- Manage PR/PO, ASN and GRR processes for CWK/vendor services.
- Coordinate ESG data and documentation for audit readiness.
- Ensure timely licence/registration renewals, statutory returns and compliance closures .
- Verify PAN India vendor/dealer compliances and support invoice processing.
- Drive vendor compliance governance , compliance tracking and awareness initiatives.
- Support ER matters, disciplinary actions and litigation to enable smooth business operations.