Digital Media Specialist

About the Role and Team:Digital Media Specialist takes part in helping clients by suggesting best practices to exploit the Adform platform to the fullest potential, setting up digital advertising campaigns for well-known global brands, and consulting on how to best optimize campaign performance in order to reach client‘s campaign goals in DSP and Ad Server platform.We hope you are ready to change the game! Be ready to:Provide technical support to clients via email and chat in a timely and accurate manner. If a face-to-face chat with the client would solve the issue faster – feel free to jump on a video call!Implement and manage client’s digital ad campaigns within the Adform platform from uploading banners to implementing different marketing strategies to help client‘s achieve their campaign goalsPerform platform administration tasksServe as a subject matter expert on Adform's DSP/ Ad Serving products by educating and assisting clients on how to use platform featuresTroubleshoot client’s requests to eliminate blockers that prevent successful ad campaign performance and deliveryCollaborate with cross-functional teams to investigate and resolve complex technical issues and provide solutions as one teamAttitude First. Everything else will follow. We can grow together faster if you have:Proven troubleshooting skills including the ability to analyze and resolve complex client’s issues quicklyAbility to work well in a team environment and collaborate with cross-functional teamsA proactive and curious mindset, with the confidence to take ownership, adapt to a dynamic environment, and look for new ways to improve how things are doneExcellent English communication skills, both verbal and written Experience working with help desk software, such as Zendesk, JIRA, ServiceNow or similarExperience with running and optimizing digital advertising campaignsStrong knowledge of ad tech platforms, including Ad servers, DSPs, and DMPsAdform‘s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactionsStand out by having:Experience managing programmatic campaignsExperience working in ad tech or digital advertising agencyHands-on experience using AI tools such as Claude or similar solutions, including experimenting with or building AI agentsGerman or French language skillsOur promise to you:Global, Dynamic Culture: Work in a highly dynamic, inspiring, and international environment.Accelerated Growth: Daily opportunities for rapid learning and professional development.Supportive Leadership: Transparent communication and leadership committed to supporting your career trajectory.Competitive Compensation: The monthly salary range for this position is 1700 – 2000 EUR gross. The final offer will depend on your experience and competencies.Time Off & Life Balance: Enjoy additional vacation days annually to recharge and pursue life outside of work.Comprehensive Health & Well-being: Robust healthcare benefits, including health and accident insurance, to keep you covered. Additionally, utilize our 2 Trust Days for recovery.On-Site Lunch: Access to our on-site canteen offering delicious, friendly-priced meal options.Pet-Friendly Policy: We welcome your companion! We are very pet-friendly and happy to have your pet join you in the officeRewarding Referrals: Highly rewarding referral program to recognize you for bringing in top talent.Global Perks: Enjoy global perks, work anniversary celebrations, and company events designed to connect and celebrate success.Diversity & Inclusion @Adform:Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.