Regional Programme Manager (Design & Development) - Hospitality

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL partners with leading global hotel operators to support the planning, design, and delivery of hospitality projects worldwide, and together we are collectively shaping a brighter way for our clients, our people, and the destinations we help bring to life.

As Regional Programme Manager (Design & Development), you will work on a full-time basis with a specific hotel operator, coordinating a portfolio of new build, conversion, and renovation projects across a defined cluster of properties, or across the APAC region, spanning focused service, full-service, lifestyle, and luxury brands.

You will act as a point of contact between the hotel operator and the property owner, facilitating communication, coordinating decisions, and tracking approvals.

Reporting day to day to the Client's Technical Services Lead, with functional management from the JLL Account Director, you will work from the client's offices or a designated location relevant to your portfolio.

What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role you will work closely with a premier global hospitality brand while remaining part of the JLL team, benefiting from our career development, training, and global network of professionals.

What Will I Be Doing?

Programme Management

- Provide technical services and provide oversight to all elements of the planning and design phase of the project in accordance with the operator’s brand standards and internal processes.
- Support the Owner's project timelines and construction progress through the provision of information and decisions from the hotel operator to ensure a seamless hotel handover.
- Provide oversight on the implementation of brand standards and seek clarifications and approvals from the operator on variances to the brand standards.
- Oversee and report on construction activities.
- Report to the Client's Technical Services Lead on findings, key dates, project risks affecting the hotel's completion and opening, and track conditional and final approvals.
- Support continuous improvement of the final product and prepare waiver requests.
- Assist in resolving design problems as they arise, in coordination with Owner’s project team, providing guidance on the interpretation of the brand standards and seeking clarifications and approvals where required.
- Plan meetings, agendas, site visits, and programme deliverables, engaging and disengaging all parties promptly to allow accurate preparation and planning for attendees.
- Plan meetings and travel with consideration for other stakeholders' and attendees' travel times and expense agreements across multiple trips.

Design Management & Development Assistance

- Co-ordinate the overall design direction, review, and approval of architectural planning, interior design, FF&E, art and accessories, landscape design, graphics, and wayfinding to ensure alignment with the brand design narrative and brand standards.
- Support the technical assessment of projects, including Project Improvement Plan (PIP) inspections and reports to the Development team prior to application, to facilitate project approval.
- Contribute to country-specific addenda to global Brand standards for all brands within the assigned portfolio.

What Are We Looking For?

- Bachelor's Degree in Architecture or Interior Design

- Minimum of 10+ years of experience in hospitality design roles and project management.

- Excellent communication, presentation, written, and public speaking skills.

- Ability to lead change, resolve issues, influence outcomes and ensure collaboration within teams, while maintaining the highest standards of ethical conduct and integrity.

- Ability to evaluate opportunities from a strategic perspective and develop, prioritize, and implement plans to meet core strategic goals.

- Proficient in Microsoft Office products, with an understanding of the principles and practical application of relevant software.

- Ability to accurately estimate project duration and pre-empt potential pitfalls based on experience, scheduling analysis, and interaction with stakeholders and ownership teams.

- Ability to understand and communicate client polices, processes and procedures

- Ability to travel as required.

- Fluency in English; local language proficiency required where relevant to the assigned location.

Location:

On-site –Bangkok, THA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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