Sr Director, Product Mgmt (UI/UX)

## Job Summary

NetApp is transforming how customers manage data infrastructure through unified, AI-driven experiences. We’re hiring a Senior Director of Product Management to lead our Bangalore-based manageability product organization and shape the future of autonomous storage operations.

You’ll lead NetApp Console Experience , spanning AI-powered autonomous operations, hybrid multi-cloud control plane and SaaS platform services. You’ll own the product and user experience vision, build and develop a high-performing PM organization, and partner with engineering, design and go-to-market leaders globally to make NetApp infrastructure simpler to operate.

Responsibilities:

Product Strategy & Experience:

- Own the product and experience vision for NetApp Console across hybrid and multi-cloud environments.
- Define intuitive AI-agent experiences, including how actions are presented, approved and reversed.
- Build customer-led roadmaps balancing UX, competitive insights and business priorities.
- Own the lifecycle of AI/ML, hybrid cloud, SaaS/SRE and trial/demo platform services.

User Experience & Design

- Partner with UX leadership to deliver a consistent experience across onboarding, operations and troubleshooting.
- Use adoption, time-to-value, NPS, CSAT and usability measures as core product KPIs.
- Drive a unified design system, user research and high standards for accessibility, performance and UI quality.

Platform & Customer

- Build platform capabilities that enable AI agents across NetApp’s portfolio.
- Deliver a hybrid multi-cloud control plane spanning on-premises, AWS, Azure and Google Cloud.
- Ensure IAM, security and observability services are scalable, reliable and easy to integrate.
- Translate customer and market insights into differentiated product capabilities and support strategic customer engagements.

Leadership

- Build and scale a high-performing product management organization in Bangalore.
- Hire, develop and retain senior PM talent while establishing strong ownership and product management standards.
- Coach teams on discovery, prioritization, UX judgment and data-driven decision-making.
- Partner with engineering and design leadership to drive alignment and expand Bangalore’s end-to-end product ownership.

## Job Requirements

- 15+ years of product management experience in enterprise software, SaaS or infrastructure, including 7+ years leading and scaling PM teams.
- Proven track record building and shipping successful enterprise products and high-quality experiences for complex technical platforms.
- Strong UX expertise, including user research, usability principles, customer feedback and UX metrics.
- Experience designing AI-assisted, agentic or autonomous experiences, including copilots, conversational interfaces or human-in-the-loop automation.
- Experience building platform services or developer platforms, with strong understanding of developer experience.
- Deep knowledge of hybrid/multi-cloud architectures, SaaS platforms, SRE and AI/ML technologies.
- Strong technical acumen and ability to engage with engineering on architecture and implementation.
- Demonstrated success driving cross-functional alignment and influencing senior and executive stakeholders.
- Proven ability to hire, develop and retain high-performing, inclusive product teams.
- Experience directly leading or partnering closely with UX/UI design teams.
- Hands-on design or HCI background.