About this role
ABOUT SHAVER HALL
Set inside the historic Lord & Taylor building in Midtown, Shaver Hall is New Yorks newest cultural and culinary destination. With visionary chefs, three full-service restaurants, curated eateries, a central bar, and a live stage, Shaver Hall is a gathering place where food, beverage, and entertainment come together. Inspired by Dorothy Shavers legacy of creativity and bold innovation, were redefining hospitality in the heart of Manhattan.
The Event Sales & Catering Manager is responsible for planning and executing all private dining and
large party events. They drive revenue for the restaurant through both inbound and outbound sales
efforts, including proactive prospecting, relationship building, and local marketing initiatives.
This role owns the full sales cycle and is accountable for achieving individual sales goals, generating
new business, and maintaining a strong pipeline of future opportunities.
Benefits:
Base Pay: $70k-$75k + Commission based 2% of Revenue
Health, Dental and Vision Insurance
PTO 10 days Immediately accessible
Essential Responsibilities:
Solicit, negotiate, and secure new business through relationship building with concierges, meeting planners, corporate clients, agencies, industry professionals, and local networks
Proactively generate new business through outbound prospecting efforts including calls, emails, networking events, and site visits
Build and maintain an active sales pipeline to support current and future revenue goals
Drive sales beyond inbound inquiries, with a focus on self-generated business
Maintains, utilizes, and enhances a local area book of business to facilitate special event bookings and sales
Handle incoming phone and web inquiries with urgency and professionalism
Prepare proposals and contracts for clients
Continual customer communication around important dates and deadlines to ensure seamless execution (pricing, cut-off dates, introductions, payment authorization, menu detailing, guarantees, etc.)
Follow up with clients during and after events to drive repeat business and referrals
Generate thank you notes and ongoing touchpoints to strengthen client relationships
Prompt follow up of negative client feedback as necessary
Own and be accountable for achieving individual sales goals tied to booking revenue
Skills and Requirements:
Bachelors Degree in Hospitality Management or related field preferred
2+ years of restaurant sales experience or similar position in this market required
Use of Tripleseat or similar sales software preferred
Proficiency with Microsoft Outlook and Office Suite
Proficiency with OpenTable or similar booking software preferred
Experience negotiating pricing within restaurant guidelines
Food and beverage knowledge a plus
Preferred Skills:
Display a positive outlook and exude hospitality
Demonstrate leadership modeled after our 7 DNA points
Team player with a guest-centric attitude
Act as the face of the brand; represent the restaurant at offsite networking and catering events
Confidence in selling techniques and proactive outreach
Motivated self-starter with strong ownership mindset
Strong interpersonal, verbal, and written communication skills
Time management and organizational skills
Strong attention to detail and ability to multitask
We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.