Internal Communications Manager

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy, Where Each Relationship Matters®, guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.

Internal Communications Manager

How Will You Make a Difference?

- Lead the development and execution of a comprehensive internal communications and content strategy that aligns with the Bank's strategic priorities, culture, growth objectives, and colleague experience initiatives.
- Establish and oversee the internal communications channels and audiences necessary for distribution of consistent, compelling and engaging messages, including SharePoint, Microsoft Teams, intranet platforms, video, digital displays, town halls, podcasts, and emerging communication technologies.
- Provide creative direction and editorial oversight for internal communications, multimedia content, executive messaging, presentations, employee campaigns, and enterprise initiatives.
- Partner with Human Resources, Marketing, Operations, Technology, and business leadership to develop communications and strategies that support organizational effectiveness, culture, and business performance.
- Lead the Bank's multimedia storytelling strategy, leveraging video, podcasts, livestreams, and emerging digital channels to enhance employee engagement and reinforce key business priorities.
- Be a key stakeholder in the evolution of the Bank's media studio capabilities to create executive communications, leadership content, and enterprise campaigns while overseeing external production partners as needed.
- Identify and implement innovative technologies and communication approaches that enhance engagement, improve information accessibility, and modernize the employee experience.
- Establish metrics and reporting to measure communication effectiveness, audience engagement, channel performance, and overall business impact.

What Will You Bring to the Table?

- Bachelor's degree in Communications, Public Relations, Marketing, Journalism, Business, or related field. Master's degree preferred.
- 5+ years of progressive leadership experience in internal communications, public relations, brand strategy, or employee engagement.
- Demonstrated experience developing and executing enterprise-wide communications strategies within a complex organization.
- Experience advising senior executives and leading executive communications initiatives.
- Expertise in digital workplace communications, content strategy, and employee engagement platforms.
- Strong project leadership, stakeholder management, and organizational change communications experience.

Required:

- Ability to balance strategic leadership while also personally executing key initiatives and deliverables.
- Exceptional storytelling, writing, editing, and presentation development skills.
- Proven experience leading communications during periods of organizational growth, transformation, or change.
- Deep understanding of modern communication channels, content trends, multimedia storytelling, and emerging technologies.
- Experience creating and overseeing video, digital, social-style, executive, and leadership communications.
- Strong analytical mindset with experience using metrics and audience insights to improve communication effectiveness.
- Demonstrated commitment to fostering an engaged, informed, and connected workforce.
- Collaborative leader with the ability to build credibility and trusted relationships across the enterprise.

Preferred:

- Experience leading intranet modernization, digital workplace transformation, or employee experience initiatives.
- Experience with Microsoft 365, SharePoint, Teams, and related communication technologies.
- Experience managing external agencies, creative partners, or enterprise communications vendors.
- Change management, employee experience, or project management certifications.

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well-being. Benefits include competitive compensation with performance-based incentive awards, health, and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!

At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards, or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of their roles.