About this role
Reporting to the Principal, the Director of Operations will serve as a building leader, supporting the Principal with all non-instructional school needs. They will lead all aspects of school operations, including safety, talent management and development, administration, building readiness, events and trip management, compliance, procurement, food and transportation services, student recruitment, school schedules, and the student information database.
This is an exciting opportunity for a team player who enjoys thinking strategically and systematically to lead and continuously improve school operations in a fast-paced environment dedicated to driving excellent student outcomes.
Responsibilities
Large-Scale Events Operations
- Lead end-to-end planning and execution of two-day in-person Convenings held once per semester for all partner schools, serving as the primary driver and project manager;
- Create and manage detailed project plans, show flows, and operating processes to coordinate contributors, vendors, space, catering, rentals, programming, etc., ensuring readiness across all event components;
- Coordinate multiple learning tracks for 100+ participants including network leaders, school leaders, teachers, and data and technology teams within the Convenings;
- Ensure seamless event logistics, participant communications, materials, and on-site execution, anticipating needs and creating an excellent experience for all participants;
Webinars and Implementation Support
- Organize monthly virtual gatherings and webinars for partners, managing scheduling, invitations, session logistics, and participant materials;
- Own the planning and operational execution of thought leadership events and webinars for NYC Department of Education audiences;
- Lead the planning and logistics associated with the Program Implementation Team’s onsite coaching visits and meetings;
- Manage invitations, prework, learning materials, and branded items for coaching visits, meetings, and other program activities;
- Maintain clear schedules, processes, and communications so internal teams and partners understand expectations, deadlines, and next steps.
Publishing
- Oversee the preparation and packaging of AI curriculum, playbooks, guides, and other partner-facing resources, ensuring clear formatting, consistent presentation, and readiness for digital and/or physical distribution;
- Organize digital resources so partners can easily locate and use materials;
- Manage printing, assembly, and distribution of physical resources.
Other responsibilities related to the role as assigned.
Qualifications
- Bachelor’s degree, required, advanced degree preferred;
- 6+ years of experience in operations and large-scale event management, required;
- Experience in events and operations in K–12 education highly preferred; candidates with substantial event and operations experience in other settings will also be considered;
- Demonstrated success leading large-scale, complex events for more than 100 participants, including creating show flows, project plans, and repeatable processes;
- Superb operational, organizational, and project-management skills, with exceptional attention to detail, strong follow-through, and the ability to manage multiple priorities and meet tight deadlines;
- Strong communication and collaboration skills, with the ability to keep colleagues, partners, and participants informed and prepared;
- Ability to produce polished, well-organized written materials, coordinating the work of multiple stakeholders to create;
- Ability to navigate complexity and ambiguity;
- Excellent written and verbal communication skills;
- Resourcefulness and sound judgment in resolving logistical challenges and adapting plans while maintaining a high-quality participant experience;
- Start-up mindset: demonstrated flexibility, creativity, and a solutions-oriented approach, ready to build something from the ground up;
- Ability to stay up-to-date on AI as it evolves and to use data to inform decisions and improvements;
- Deep commitment to DREAM’s mission, values, and graduate vision, with a strong belief in the power of families as partners and leaders.
Benefits and Paid Time Off
We offer comprehensive benefits including:
- Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
- The ability to select between a variety of medical plans according to what best suits the employee’s needs;
- Dental and vision plans;
- Disability benefits;
- Life insurance;
- Up to 12 weeks fully paid of Parental Leave;
- Flexible spending account options;
- Pre-tax commuter benefits (parking and transit);
- Fitness and entertainment discounts;
- A variety of support through our employee assistance program (EAP);
- 403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure;
- Referral, performance, and tenure milestones bonuses;
- Discounted school meals through our in-house Scratch Food Program;
- Tuition reimbursement support;
- Access to a professional development fund;
- School-based 12-month employees have approximately 48 days off throughout the school year including holidays, school breaks, personal days, and wellness days.
- Benefits are subject to change.
Compensation
- DREAM offers a competitive salary commensurate with relevant experience. The incoming annual salary range for this position is $125,000 to $140,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All regular employees receive annual compensation increases and have the opportunity to earn both performance- and tenure-based bonuses. Because we value tenure in each role, our salary ranges are not capped.
Commitment
- Ideal Start Date: December 2026
- The Director of Convening Operations is part of the Innovation Team, which currently works 3 days in the office and up to 2 days remote per week, with some weeks requiring more in-person work.
Our Commitment to Diversity, Equity, and Inclusion
At DREAM, diversity, equity, and inclusion are a matter of mission.
From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.
Come dream with us.
DREAM Maxims
All Kids Can. This Kid Can.
DREAM is Family.
Fun is a Serious Value.
Teamwork Makes the DREAM Work.
Fail. Persist. Exceed.
DREAM Big.
Applying to DREAM
We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!
DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.
If you are a current DREAM employee, please click here to review our Internal Selection Process before applying.