About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.
What you will have an opportunity to do:
The Tennis Court Maintenance Technician is responsible for the daily upkeep, preparation, cleanliness, and playability of all tennis and pickleball courts and surrounding areas. This role supports the overall guest, member, and academy experience by ensuring the courts are maintained to professional standards in a safe, organized, and efficient manner.
This position works closely with Racquet Sports leadership, tournament staff, coaches, and resort operations to ensure court conditions consistently meet operational and programming needs.
Join the team at Saddlebrook Resort Tampa, where hospitality meets excellence! As part of our dynamic team, you’ll enjoy a vibrant work environment, opportunities for growth, and the chance to be part of a world-class resort known for its luxury, exceptional service, and top-tier golf and tennis facilities. Grow your career in paradise!
Essential Responsibilities
Court Maintenance & Preparation
- Maintain daily playing conditions for all tennis and pickleball courts.
- Drag, line, roll, sweep, and water courts as required.
- Repair low spots, worn areas, and court surface issues when needed.
- Inspect nets, straps, lines, windscreens, fencing, benches, and court equipment daily.
- Prepare courts for tournaments, events, camps, member programming, and resort guest play.
- Assist with court set-ups and breakdowns for special events and programming.
Facility Upkeep
- Maintain cleanliness and organization around court areas, walkways, and maintenance spaces.
- Monitor and report maintenance or safety concerns to leadership.
- Assist with landscaping and surrounding court appearance when necessary.
- Ensure maintenance equipment is properly stored, cleaned, and operating safely.
Operations Support
- Support daily court scheduling needs based on programming demands.
- Communicate court conditions and maintenance updates with Racquet Sports leadership.
- Assist during high-volume periods, tournaments, and special events as needed.
- Help maintain proper inventory levels for court supplies and maintenance materials.
Safety & Standards
- Follow all company safety procedures and operational standards.
- Operate maintenance equipment safely and responsibly.
- Maintain a professional appearance and positive attitude while interacting with guests, members, students, and staff.
- Support Pyramid Global Hospitality standards focused on teamwork, professionalism, and guest service.
Qualifications
- Previous tennis court maintenance or outdoor maintenance experience preferred.
- Ability to work outdoors in varying weather conditions.
- Ability to lift up to 50 pounds and perform physical labor throughout the workday.
- Strong work ethic, reliability, and attention to detail.
- Ability to work flexible hours including weekends, holidays, and tournament periods.
- Team-oriented mindset with strong communication skills.
Performance Expectations
- Courts are maintained in a safe, clean, and professional condition daily.
- Maintenance tasks are completed efficiently and on schedule.
- Positive communication and teamwork with all departments.
- Supportive attitude toward guests, members, academy students, and staff.
- Consistent adherence to Pyramid Global Hospitality service standards and values.
Pyramid Global Hospitality Core Values
- People First
- Integrity
- Excellence
- Accountability
- Teamwork
- Be The Difference
This position plays an important role in maintaining the presentation, functionality, and overall experience of the Saddlebrook Racquet Sports facilities.
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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