Teller/New Accounts - Full Time - Zora

JOB SUMMARY:

Provide prompt, courteous, and accurate customer service while assisting customers with teller transactions, deposit account products and banking inquiries. Present a neat, clean professional appearance. Maintain an in depth working knowledge of bank products and services and the ability to cross sell products and services as appropriate.

ESSENTIAL FUNCTIONS:

- Handle internal and external customer needs and inquiries by providing accurate, efficient and confidential customer service.

- Possess and maintain an in depth working knowledge of accounts and products to assist customers in ways to best suit their financial needs.

- Recognize that opportunities to cross sell bank products and services to existing and prospective customers is a required part of this position.

- Complete all necessary documentation for customers in accordance with bank policies and regulatory requirements.

- Provide deposit growth through customer and prospective customer calls and involvement in bank activities and community events.

- Participate in available training to strengthen job knowledge.

- Serves as a deposit accounts representative.

- Cross train to cover other areas as needed.

SKILL REQUIREMENTS:

- Friendly and/or outgoing personality

- Excellent Customer Service Skills

- Professional, positive Communication Skills

- Multi-task/Detail Oriented

- Ability to prioritize and follow up as necessary

- Computer Skills (Jack Henry, Microsoft Word, Excel)

PHYSICAL REQUIREMENTS:

This position is largely sedentary; however it will require the ability to bend, twist and squat. The use of standard office equipment such as computers, phones, photocopiers, phones, and fax machines is also required. The ability to read and enter information into a computer screen and assist customers over the phone are a must.

The physical requirements described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

High school diploma or equivalent and six months prior banking experience required. Two years related banking experience is preferred. Prior new account training and experience is required.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO STATEMENT:

Our company is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law.