About this role
Role Objective / Major Purpose of the Job
The COO is responsible for overseeing the end-to-end operations, strategy execution, and business performance of a specific business unit within the pharmaceutical company. The role ensures operational excellence, revenue growth, profitability, and compliance while acting as a strategic leader bridging corporate vision and execution across functions.
Principal Tasks & Responsibilities
Key Responsibilities
1.Strategic Leadership
Define and execute the strategic vision and business plan for the assigned vertical.
Drive sustainable growth, profitability, and market leadership.
Align operational goals with corporate objectives and ensure execution across functions.
2. Operations & Business Management
Oversee end-to-end operations including sales, marketing, supply chain, and business development for the their business unit.
Monitor revenue, cost, and profitability to ensure achievement of financial and operational targets.
Identify business risks, operational bottlenecks, and implement effective solutions.
Develop and implement SOPs to ensure operational efficiency.
3. Team Leadership & Talent Management
Lead, mentor, and develop senior management and cross-functional teams within the vertical.
Set performance objectives, KPIs, and review team performance regularly.
Foster a culture of accountability, high performance, and collaboration.
4. Market & Customer Focus
Drive market penetration, customer acquisition, and key account management.
Analyze market trends, competition, and customer feedback to inform strategy.
Build and maintain relationships with key stakeholders, KOLs, and partners.
5. Product & Portfolio Oversight
Guide product lifecycle management, launches, and promotional strategies for the vertical.
Ensure alignment of product strategy with market needs and corporate goals.
Collaborate with marketing, medical, and regulatory teams for effective product positioning.
Compliance & Governance
Ensure all operations comply with pharmaceutical regulations, corporate policies, and ethical standards.
Maintain transparency, governance, and reporting standards across the vertical.
Lead audits, risk management, and corrective action implementation.
Key Skills & Competencies
Functional
Financial and P&L management
Market analysis and business intelligence for expansionand growth
Operations, Process-Optimization
Stakeholder, KOL, and key account management
Strategic Business Planning & Execution
Product portfolio and lifecycle understanding
Supply chain and demand planning understanding
Behavioral
Strategic thinking and business acumen
Financial and P&L Literacy
Strategy
Operations
Process Optimization
Leadership
Negotiation
Agility
Leadership and team management across multiple functions
Operational excellence and process optimization
Decision-making, problem-solving, and change management
Compliance-oriented and ethical leadership
Educational Qualification & Experience
Graduate / Postgraduate in Science, Pharmacy, MBA, or related field
15–20+ years of experience in pharmaceutical operations, sales, or marketing
Proven track record in senior leadership, managing large teams, and P&L accountability
Experience in business strategy, vertical management, and operational excellence
Other Requirements
Excellent communication, negotiation, and stakeholder management skills
Ability to drive results under pressure in a dynamic environment
Willingness to travel extensively as per business needs