About this role
Are you ready to lead with purpose and passion? At Encanto Lofts , were more than just a place to live in. Were a vibrant community built on empowerment, inclusivity, and connection. Were looking for a Sr Community Manager whos excited to make a difference and help shape the residents experience.
What Youll Be Doing
As our Sr Community Manager , youll be the heartbeat of the property — leading operations, inspiring your team, and creating a welcoming environment for all. Key responsibilities include:
- Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence.
- Establishes maintenance and team schedules, holding each accountable for performance to include team engagement.
- Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome.
- Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process.
- Review processed applications, background and credit checks ensuring all processes and procedures were followed.
- Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes.
- Reporting any problems or issues of an escalated nature to the Asset Director.
- Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.
- Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.
- Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
- Greet residents, applicants and all others courteously and respectfully.
- Timely respond, address, and resolve residents' questions, concerns, and complaints promptly
- Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities.
- Investigates complaints and resolves conflicts.
- Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation.
- Ensure compliance of all work-related activities in a fair, ethical and consistent manner.
- Any other task as assigned.
Who You Are:
- Bring your high energy and positive attitude to contribute to an awesome atmosphere!
- Apply your financial skills/background to manage the property budget, accounts, and rent collections.
- Present a positive and professional image, supporting a strong leadership orientation.
- Great customer service with excellent communication skills from relatable experience whether in any aspect of property management positions or hospitality (hotels, restaurants), retail service, etc.
- 2+ years of multi-family leasing management experience required with multiple years of leasing experience.
- High School diploma or equivalent required; bachelors degree in business or related field preferred.
- Strong administrative and organizational skills with excellence in time management.
- Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects.
- Ability to effectively, and professionally help and support the property team members in the daily procedures and processes.
- Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience is preferred.
- Bilingual preferred but not required.
- Must have a valid driver's license, current automobile insurance, and reliable transportation.
Why Youll Love Working With Us
We believe in taking care of our team just as much as our residents. Heres a snapshot of the perks and benefits that keep our team inspired:
- Comprehensive Medical Plans with flexible coverage options for you and your family
- Dental & Vision Insurance options to support your overall well-being
- Health Savings Account (HSA) with employer contributions
- 401(k) with Company Match to support your financial wellness
- Life & Disability Insurance options to help protect you and your loved ones
- Vacation Time that starts accruing on Day 1!
- Paid Holidays + Floating Holidays to support work-life balance
- Wellness Programs to support your mind and body
- Professional Development & Education Opportunities to support your professional growth
- And yes — even more supplemental benefits to keep you covered!
Were Committed to You
Bryten is proud to be an Equal Opportunity Employer . We celebrate diversity and are committed to creating an inclusive environment for all team members.
If you need reasonable accommodations during the application or interview process, please contact [email protected] .
*Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled. *