About this role
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.
We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.
Content Designer
We are looking for a Content Designer to create clear, user-centred content for public sector digital services. You will work at pace in an agile team, using research and data to shape content that people understand first time.
What you will do
- Design and write content for digital services using plain English and a style guide.
- Take a user-centred approach, basing content decisions on user needs.
- Plan user research and use research findings and data to inform content design.
- Share content ideas quickly through sketching and prototyping.
- Explain your design decisions clearly to colleagues and stakeholders.
- Work at pace as part of a multidisciplinary agile team.
What you will bring
- Proven experience as a Content Designer on digital services.
- Exemplary spelling, grammar and editing skills.
- Experience writing in plain English and following a style guide.
- Experience planning user research and using data to inform content.
- Ability to sketch or prototype content ideas quickly.
- Confidence in explaining design decisions to people from different backgrounds.
Desirable
- Experience working on UK government services and knowledge of the GOV.UK style guide.
- Understanding of accessibility standards (WCAG).
Diversity and Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.
We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.
As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.