About this role
Fields Collision Center of Jacksonville seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Please join us in our efforts to provide premium customer service experience and create life-long relationships with our customers and fellow team members.
As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency. We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization. https://fieldsautogroup.hireology.careers/
What We Offer
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
Responsibilities
- Participate in developing a proper repair plan for each vehicle
- Prepare estimates in accordance with Insurance partner and company guidelines
- Maintain and execute a timely schedule before, during, and after completions of repairs
- Communicate supplements to customers and insurance companies on the same business day as written.
- Consult with management regarding new procedures and equipment in the industry.
Qualifications
- Excellent customer service skills
- Basic Computer skills
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast-paced environment
- Excellent oral and written communication skills
- Team player
- Valid Drivers License with an acceptable motor vehicle driving record according to dealership guidelines
- Math, reading, and computer skills
- Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment
- Ensures that customers cars are kept clean
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, regularly required to stand, walk, lift and talk or hear; frequently is required to reach with hands and arms; occasionally required to sit.