Senior IT Applications Engineer

Location: West Chester, OH

Cleveland-Cliffs is seeking a Senior Technical Applications Engineer. The Senior Technical Application Engineer is responsible for the design, development, enhancement, maintenance, and support of enterprise systems and associated applications. This role partners closely with business stakeholders and IT teams to analyze requirements, design solutions, resolve production issues, and implement system improvements that support operational and strategic business objectives.

Summary of Responsibilities

- Design, develop, enhance, maintain, and support enterprise applications and related system components.
- Perform system analysis, solution design, development, testing, implementation, and ongoing support activities.
- Troubleshoot application, system, and data issues, ensuring timely resolution and minimal business disruption.
- Collaborate with business users and stakeholders to gather requirements, understand operational processes, and translate business needs into technical solutions.
- Effectively communicate project status, progress, risks, and technical challenges to team members, technical leads, management, and business partners.
- Create and maintain detailed technical documentation, including process flows, system architectures, object relationship models, and data models.
- Provide technical leadership and input into application architecture, design standards, and development best practices.
- Develop and maintain database objects, application components, integrations, and related system functionality.
- Apply sound judgment in designing program logic and adapting established development methodologies to meet business requirements.
- Conduct peer code reviews to ensure quality, maintainability, performance, security, and adherence to development standards.
- Develop, execute, and maintain unit, integration, and regression testing processes.
- Diagnose and resolve issues within both newly developed and existing applications, including support for solutions developed by other team members.
- Identify opportunities for system optimization, automation, and process improvement.
- Participate in on-call support rotations and provide after-hours support as required. Availability for critical production support situations may require 24x7x365 coverage, depending on business and operational needs
- Other duties as assigned

Minimum Qualifications

- Bachelor's degree in Computer Science, Management Information Systems (MIS), Software Engineering, or a related field.
- Minimum of 5 years of Information Technology experience, preferably within a manufacturing environment.
- Minimum of 5 years of experience in application development, systems integration, and Software Development Life Cycle (SDLC) methodologies.
- Minimum of 2 years of experience working within Agile development environments and practices.
- Demonstrated ability to communicate effectively, both verbally and in writing, across technical and non-technical audiences.
- Strong interpersonal skills with the ability to build productive relationships with business partners, vendors, team members, and leadership.

Preferred Qualifications

- Manufacturing industry experience supporting mission-critical production systems.
- Experience leveraging AI-assisted development tools and Large Language Model (LLM) platforms such as Claude, GitHub Copilot, or Microsoft Copilot to increase productivity, code quality, and operational efficiency.
- Experience with application modernization initiatives and integration of legacy and modern technologies.

Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to  [email protected]  or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.