About this role
A military talent pathway into Oracle Cloud Infrastructure
Turn your military technical experience into your next career.
You’ve built technical skills in environments where reliability, teamwork, accountability, and mission execution matter. Catalyst Military is designed to help you put that experience to work at Oracle.
Oracle’s Catalyst Military talent program creates a pathway for transitioning and recently separated service members, veterans, National Guard members, and Reservists to build careers supporting Oracle Cloud Infrastructure (OCI).
Prior commercial data center experience is not required.
We’re looking for candidates with at least 8 years of relevant technical and/or leadership experience , gained through military service or through a combination of military service and other relevant technical experience.
Relevant experience may include information technology, networking and communications, electronics, aviation maintenance, electrical or cooling systems, equipment maintenance, or technical troubleshooting.
What Makes Catalyst Military Different
A career, not an internship. You’ll join Oracle as a Manager, Data Center Support Services and be paid from day one.
A bridge from military to commercial technology. Prior commercial data center experience is not required. Your military technical experience provides the foundation, and Catalyst Military helps you apply that experience within Oracle’s data center environment.
Recognition of the experience you already bring. We evaluate the technical skills, troubleshooting ability, operational discipline, and experience you’ve developed—not simply your MOS, AFSC, NEC, or rating.
Manages team(s) conducting end-to-end hardware installation and troubleshooting. Manages team(s) implementing network communications, providing guidance on complex problems. Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented. Oversees technicians participation in training to advance their understandings and refine technicians' skill set, meeting requirements. Facilitates collaboration with development teams and external vendors to resolve complex technical problems, providing subject matter expertise around large scale matters.
Minimum Job Qualifications
Education and/or Experience:
8 years of experience in client-facing, direct customer support and service, data center, or related field experience
OR
Bachelor's Degree in Computer Science, Information Systems, or related field AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience
OR
Master's Degree in Computer Science, Information Systems, or related field AND 2 year of experience in client-facing, direct customer support and service, data center, or related field experience
OR
Doctorate in Computer Science, Information Systems, or related field
Job Skills:
Same skills as prior level
IT Infrastructure/Server Trouble Shooting Experience:
2 years of experience in IT infrastructure, data center services, or server administration.
Preferred Job Qualifications
Education and/or Experience:
8 years of experience in client-facing, direct customer support and service, data center, or related field experience
OR
Bachelor's Degree in Computer Science, Information Systems, or related field AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience
OR
Master's Degree in Computer Science, Information Systems, or related field AND 2 years of experience in client-facing, direct customer support and service, data center, or related field experience
OR
Doctorate in Computer Science, Information Systems, or related field
Job Skills:
Same skills as prior level
People Leadership/Management Experience:
1 year of experience in a leadership role with or without direct reports.
IT Infrastructure/Server Trouble Shooting Experience:
3 years of experience in IT infrastructure, data center services, or server administration.
Cloud Environment (Hyperscale) Experience :
2 years of experience in hyperscale cloud environments.
Certifications:
Data Center or Cloud Industry Certifications.