Coordinator Customer Service

Hapag-LloydGhanaOn-siteFull-timeJunior, 1–2 yearsListed 2 hours ago

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About this role

The Customer Solutions Coordinator supports customers by coordinating solutions, responding to inquiries, and helping ensure timely resolution of service needs, thus enhancing customer satisfaction.

Education

- University degree or equivalent.

Knowledge, Skills & Abilities for success in the role.

- 2 years' experience in liner shipping, preferably in a customer solutions or service department
- Import, export and documentation Process Knowledge
- Ability to analyze and solve problems
- Effective communication skills with very good command of written and spoken English
- Business focus
- Good leadership skills
- Customer oriented
- Teamwork
- Drive for results.