DCEO Engineer, Data Center Engineering Operations

Description

We are looking for a Senior Data Center Engineering Operations Technician to join our team at an AWS lease/hybrid data center in [Specific location]. In this highly hands-on, field-based role, you will perform and lead direct operation and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services.

You will take ownership of hands-on maintenance, drive process improvements, create operational documentation, and mentor team members. The role requires a motivated, self-managed individual who demonstrates initiative, makes sound technical decisions independently, and proactively seeks solutions while striving for operational excellence.

You will be part of the Engineering and Facilities team, responsible for maintaining availability for customers, ensuring maintenance and operation of technical infrastructure, and the upkeep of the data center facility.

Key job responsibilities
Safety

Follow and maintain the highest safety standards and encourage a world-class safety culture
Lead by example in implementing and maintaining safety protocols
Respond to emergency situations and coordinate with emergency services as needed

Engineering & Facility Operations and Maintenance

Deep hands-on knowledge of electrical, mechanical, fire protection, and control systems including UPS systems, switchgear, circuit breakers, automatic transfer switches, diesel generators, chillers, HVAC systems, water treatment systems, static transfer switches, exhaust fans, variable frequency drives, fire systems, and transformers
Operate, monitor, and maintain fire detection and suppression systems including pre-action systems, VESDA, and other fire protection equipment
Draft, review, and publish Standard Operating Procedures (SOP), Emergency Operating Procedures (EOP), and Method of Procedures (MOP)
Review vendor documentation for preventative maintenance (e.g., RAMS – Risk Assessment Method of Statement)
Troubleshoot and resolve electro-mechanical problems; collaborate with the engineering team within internal SLAs
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking
Perform hands-on preventive and corrective maintenance activities on critical infrastructure
Execute equipment repairs, replacements, and facility modifications in accordance with standards
Manage ticketing systems for Preventive and Corrective Maintenance (CMMS, Incident management tools)
Take action to make improvements based on operating experience; assist in the creation of process improvement plans
Execute and plan work assignments using maintenance and change management documents
Collaborate with internal teams on capacity planning and infrastructure improvements
Supervise contractors who perform servicing or preventive maintenance
Respond to alarms and perform emergency troubleshooting and repairs
Train and mentor new team members (Drill, Buddy, Mentor)
Participate in business reviews (e.g., WBR/MBR)
Manual handling and lifting of equipment, including working on ladders and at height, may be required (weight limits in accordance with health & safety regulations)
Leverage AI-powered tools to improve operational efficiency, troubleshooting, and data analysis
Generate reports and communicate technical concepts to management

Work Schedule

This is a 100% in-person onsite position based in [Specific location]. The role operates on a shift-based schedule to ensure 24/7 coverage of data center operations, which may include day shifts, night shifts, weekends, and holidays.

About the team
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and have never stopped innovating — which is why customers, from the most successful startups to Global 500 enterprises, trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage you to apply. If your career is just beginning, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.

Inclusive Team Culture
At AWS, it is in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that allows us to be proud of our differences. Continuous events and learning experiences, including our CORE (Conversations on Race and Ethnicity) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We continuously raise our performance bar in our quest to become Earth's Best Employer. That is why you will find endless knowledge sharing, mentorship, and other professional development resources here to help you become a more well-rounded professional.

Work-Life Balance
We value work-life harmony. Succeeding at work should never come at the expense of sacrifices at home, which is why we strive to offer flexibility in our work culture. When we feel supported in the workplace and at home, there is nothing we cannot achieve in the cloud.

Basic Qualifications

- Electrical or mechanical certification, apprenticeship, or diploma in a relevant technical field, with 4+ years of hands-on experience in critical facility operations
- Advanced knowledge of electrical, mechanical, and fire protection systems (power distribution, HVAC, controls, fire detection/suppression) – both practical and theoretical – and general computer literacy
- Fluency in English (written and spoken)

Preferred Qualifications

- Data center or mission-critical/hyperscaler engineering experience (5+ years preferred)
- Hands-on experience with fire protection systems (pre-action, VESDA, gaseous suppression) and BMS/monitoring platforms
- Demonstrated experience mentoring technical staff or leading technical projects

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.