About this role
Description
The Amazon Standards for Brands (ASB) team is looking for a Product Manager to drive our product and AI initiatives. This role will lead strategic initiatives that help nationally recognized brands maintain high customer experience standards in the Amazon store. This role will own the vision for how AI can improve the speed and consistency of review at scale. It will also own our key detection models and the product roadmap across ASB to improve the brand experience.
Key job responsibilities
- Apply critical judgment to determine where AI can support human review, and implement those AI solutions.
- Own the end-to-end brand-facing experience across help pages, notifications, dashboards, and action centers. Translate diverse brand personas into intuitive, self-service surfaces grounded in utility and simplicity.
- Define the product roadmap across detection tooling, policy tooling, and cross-system integrations. Make clear prioritization decisions that balance short-term delivery with long-term architecture. Manage the full lifecycle from concept through post-launch.
- Create and present business reviews to senior leadership on strategic initiatives to improve the customer and brand experience.
About the team
The Amazon Standards for Brands (ASB) team is dedicated to helping nationally recognized brands maintain high customer experience standards in the Amazon store. We develop and implement policies, processes, and tools that protect customer trust while enabling brands to thrive in the Amazon store.
Our team partners across the organization to develop holistic approaches to maintaining high standards of customer experience for brands within the scope of the ASB policy. We're committed to data-driven decision making and continuous improvement. We are always looking for new ways to improve how we support both customers and brands.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually