About this role
Role Overview:
Comme Des Garons is looking for a Sales Professional to join our dynamic sales team in New York! The Sales Associate's main objective is to provide an outstanding customer experience, meet/exceed sales targets, and ensure that the floor is well-maintained and stocked at all times. Focusing on all details with a firm, clear, and highly professional approach.
Key responsibilities include, but are not limited to:
Customer Service and Sales:
- Ensuring the very best levels of customer service at all times
- Strong understanding of product knowledge
- Offering personalized shopping and styling experience to our clients; able to navigate all spaces in the building
- Delivering personal monthly and seasonal sales targets, always communicating and working closely with the team to do so
- Ensuring that customers are added to the CDG Database, and clientelled proactively
- Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at CDG
- Maintaining a Customer Book of key clients and VIPs
- Maintaining open communication to ensure consistency in service and strategy as we build success in the market as a whole
Stock and Brand Management:
- Brand Ambassador, taking ownership of areas of responsibility
- Keeping areas of responsibility replenished and ensuring BOH standards are organized
- Regular stock checks in partnership with the Inventory Manager
- Proactive in creating new systems of inventory management in order to reduce shrink and increase sales
- Clear understanding and maintenance of VM standards, as well as overall VM standards in the store and on the floor
- Strong communications skills; able to express needs to management, and work well in a team to ensure a clear understanding of expectations