Manager, Commercial Auto and Transportation

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Position Summary:

The Manager, Commercial Auto & Transport is responsible for leading the team in the financial success of the department and financial success of Hub as a whole, delivering exceptional client experience and sales excellence, through training, coaching, mentoring and motivating employees. You are accountable for increasing revenues, profitability, and flow through, managing expenses, as well as the overall satisfaction / engagement of both clients and employees.

Responsibilities:

Develop annual business plan with VP, Auto Insurance that when executed, will meet targets and maximize every opportunity for:

- New business
- Business retention
- Department growth
- Client experience
- Employee experience

- Execute on new programs, acquisitions and other opportunities for growth/retention
- Provide support as needed to operations
- Monitor P&L statements (or a portion of) and take appropriate corrective action when necessary to ensure targets are met
- Ensure excellent and consistent client service experience
- Ensure all best practices are adopted and effective
- Maximize on opportunities for efficiency
- Participate actively in both the business and industry communities to build a network of contacts that improve the presences and reputation of the branch and organization
- Other duties and responsibilities as assigned

- Provide a positive work environment that attracts, retains and motivates talent
- Select the best talent for best-fit in positions
- Support the team of talent to achieve their highest performance potential
- Performance management Frequent feedback (formal/informal)
- Annual formal review
- Documentation

- Provide and encourage development: Training and development (internal/external courses & on-the-job training)
- Cross training
- Coaching

- Identify and develop future leadership talent (Supervisors, Leads, Managers)
- Onboard and orient new talent
- Conduct regular meetings
- Clear, concise and consistent communication (branch specific, corporate communications, ect)
- undefined
- Work with the VP, Auto Insurance to deliver exceptional service to key CL auto client accounts . .
- Strong collaborative working relationships within the leadership team
- Ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employee
- Ensure the safekeeping of all company assets in the department Other duties and responsibilities as assigned

Skills, Characteristics & Qualifications

·     5 years’ minimum insurance brokerage & technical expertise

·     3 years of experience in management /leadership in insurance or another industry

·     CAIB, CIP, FCIP, CRM designations preferred

·     Level 2 working towards Level 3 General Insurance License

·     University degree preferred

What we offer you

We invest in your growth. HUB offers structured training, licensing support , and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

- Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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