About this role
Summary
Assist physicians in delivering high-quality patient care while providing excellent customer service to patients and supporting the overall practice. Employees are expected to demonstrate Brown University Health’s values of Compassion, Accountability, Respect, and Excellence , along with the organization’s core Success Factors, including Instill Trust, Value Differences, Patient and Community Focus, and Collaborate .
Responsibilities
- Assist with direct patient care and administrative tasks, including lab tracking and data entry, document management, obtaining patient histories and vital signs, medication verification, chart preparation, and pre-visit planning.
- Perform routine clinical procedures such as EKGs, rapid strep tests, urine dips, spirometry, and nebulizer treatments .
- Administer injections, including vaccines and medications.
- Educate and advise patients on specified medical issues within established guidelines.
- Schedule, coordinate, and track STAT referrals and pre-authorizations .
- Review quality reports to help close gaps in care and maintain consistent quality scores.
- Maintain appropriate stock levels of medications and medical supplies.
- Monitor and audit vaccine refrigeration temperatures in accordance with Department of Health regulations.
- Follow safety, environmental, and infection-control procedures.
- Comply with OSHA, Department of Health, HIPAA, and confidentiality requirements to protect patient information.
- Follow Brown Health Medical Group Primary Care guidelines for safeguarding patients’ demographic, clinical, and financial information.
- Provide excellent customer service and high-quality patient care.
- Attend meetings and workshops related to the position and office workflows.
- Perform other job-related duties as assigned.
Minimum Qualifications
- High school diploma or equivalent required.
- Ability to read, write, and speak English.
- Basic Life Support (BLS) certification required.
- Completion of a Medical Assistant certification preferred.
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Warwick-43 Jefferson Blvd. - 43 Jefferson Blvd. Warwick, Rhode Island 02888
Work Type:
8:00am-5:00pm
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
Yes