Data Center Operations Management-Change Manger

MicrosoftMilwaukee, WisconsinOn-siteFull-timeMid level, 2–5 yearsListed 12 minutes ago

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About this role

<b>Overview</b><br><p><span style="font-size:11pt"><span><span><span style="font-size:10.0pt">As a Microsoft Datacenter Project Manager (DCPM), you will support the field operations leadership team to operationalize all strategic initiatives consistently at campus level, ensure financial planning and performance reviews in accordance with rhythm of the business calendars and manage scheduling conflicts with stakeholders. </span></span></span></span></p><p><span style="font-size:11pt"><span><span><span style="font-size:10.0pt">Microsoft’s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion trainings and events, and professional certifications.</span></span></span></span></p><p><span style="font-size:11pt"><span><span><span style="font-size:10.0pt"><span>Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. </span></span></span></span></span></p><p><span style="font-size:11pt"><span><span><span style="font-size:10.0pt"><span>With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. </span></span></span></span></span></p><p><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </span></span></span></span></span></p><ul></ul><br><br><b>Responsibilities</b><br><p><span style="font-size:11pt"><span><span><strong><span style="font-size:10.0pt">Responsibilities: </span></strong></span></span></span></p><ul><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Be accountable to provide program governance, leadership, and direction for all projects at the campus level to ensure projects are planned and executed on budget and schedule​.</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Support the DC Project Manager’s with project estimation, budget management, ROI calculations, formulate project delivery strategies while establishing milestones and schedules​.</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Maintain and report project status, monitor progress, and act as an escalation point ensuring achievement of intended outcomes.</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Support the Campus Director with Field Employee communications including town halls, organizing listening sessions, and local campus level communications.</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance to the rhythm of business fiscal calendars and objectives.</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Support the field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the campus level.​</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates and schedules across IT, CE, and Facilities teams. </span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt"><span style="color:black">In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.</span></span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt"><span style="color:black">Embody our </span></span><a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&amp;data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867872556%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=QnmEU%2BvawaPM5eEUL1FxWPmhizgKnDLFj6dlUTOWRB0%3D&amp;reserved=0"><span style="font-size:10.0pt"><span style="color:blue">culture</span></span></a><span style="font-size:10.0pt"><span style="color:black"> and </span></span><a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fabout%2Fcorporate-values&amp;data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867882502%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=p3lkWaIXzH3t9t1hS9bOfKhtDFWPj6gi8zZU94LWRso%3D&amp;reserved=0"><span style="font-size:10.0pt"><span style="color:blue">values</span></span></a><span style="font-size:10.0pt">.</span></span></span></span></span></li></ul><br><br><b>Qualifications</b><br><p><span style="font-size:11pt"><span><span><strong><span style="font-size:10.0pt"><span style="color:black">Required Qualifications:</span></span></strong></span></span></span></p><ul><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">High School Diploma or equivalent AND 1+ year(s) industry experience with a focus in change management processes</span></span></span></span></span><ul><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">OR 2+ years industry experience and college course work with a focus in change management processes</span></span></span></span></span></li></ul></li></ul> <p><strong>Background Check Requirements: </strong></p><p>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: </p><ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul> <p><span style="font-size:11pt"><span><span><span style="font-size:10.0pt"><span style="color:black">While not required, we also look for the following <strong>Preferred Qualifications</strong></span></span><strong><span style="font-size:10.0pt">:</span></strong></span></span></span></p><ul><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">5+ Years’ experience in a 24x7x365 production environment or related experience</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">5+ Years’ experience in datacenter processes and tooling or related experience</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">3+ Years’ experience in change control processes</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">ITIL Foundation Certification</span></span></span></span></span></li><li><span style="font-size:11pt"><span><span><span><span style="font-size:10.0pt">Technical College degree or certification in Computer Science, Math, Telecommunications, Electrical- or Mechanical Engineering or equivalent work experience</span></span></span></span></span></li></ul> <br><br><p>Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $84,400 - $168,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $118,800 - $186,600 per year. </p><p></p> <p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br><a href="https://careers.microsoft.com/us/en/us-corporate-pay">https://careers.microsoft.com/us/en/us-corporate-pay</a></p><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>