About this role
Under the general supervision of the F&B/Banquets Operation Manager, supervises, directs, motivates and trains all F&B personnel. Ensures that all dining and service areas are clean, orderly & maintained. Ensures that all service procedures are followed, and that optimum customer service is continually offered to guests.
Supervises personnel, which includes hiring, firing, work allocation, training, and problem resolution; evaluates performance; makes recommendations.
Works with department supervisory staff to communicate all specials, menu changes and new promotions to F&B personnel.
Maintains up to date knowledge of applicable state liquor laws and all policies and procedures pertaining.
Conducts daily walk through of all service areas and ensures sanitation and maintenance by delegating when necessary
Trains and develops all department supervisors.
Does periodic checks on quality of service and consistency of standards
Works with F&B director to prepare department budgets for staffing and supplies
Enforces all appearance and uniform standards.
Approves all department schedules so that budgets are met, and staffing levels meet expected volume of business
Works with F&B director to plan, propose and implement new promotions, menus and specials
Ensures that high standards of sanitation and cleanliness are maintained throughout the kitchen areas at all times.
Schedules employees to control labor costs and ensure proper levels of staffing to meet anticipated customer volume.
Performs duties of subordinates as need and other duties as assigned.
Qualifications
HS Diploma or GED required. Require a minimum of three years directly related management experience in high-volume full-service restaurant. Prefer associate degree in Hotel Restaurant Management. Proven management experience in the hospitality industry. Must be 21 years of age. Must be able to successfully pass a pre-employment drug/alcohol screen, random drug and controlled substance abuse tests, background investigation, obtain and maintain gaming license in California and Arizona. Native American preference and/or experience with Native American culture and government preferred. Tribal preference given to qualified tribal applicants. Tribal preference given to qualified enrolled tribal members.