About this role
JOB SUMMARY: The Residential Property Specialist position manages the day-to-day operation of the apartment/homes, including finding and placing qualified tenants, ensuring the property is in good working order, negotiating and enforcing leases, maintain and securing premises including some physical maintenance of the facility. This position works closely with the housing accounting clerk and takes direction from the AVP Community Relations/Government Affairs. The Residential Property Specialist maintains current status with all applicable local, state, and federal laws and regulations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Conducts all business in accordance with LifeStreams policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
- Develops rental agreements, selects qualified tenants, collects deposits and rents, enforces terms of rental agreements, resolves tenant complaints, and oversees eviction proceedings if necessary.
- Keeps properties occupied with qualified tenants through working with LifeStream staff and community, handles property showings for prospective tenants.
- Maintain accurate records of all community transactions and submit on a timely basis to accounting (e.g. rent rolls, delinquency reports, move-in/move outs). Issue appropriate notice when necessary for late payments, eviction notices, returned check memos.
- Maintains positive customer relations attitude.
- Generate necessary legal action, documents and process in accordance with State and LifeStream guidelines.
- Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
- Ensure distribution of all LifeStream or community-issued notices (i.e. bad weather, emergency, etc.).
- Receive all phone calls and in-person visits; listen to resident requests, concerns, and comments.
- Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about the community, repairs, rent, rules, etc. Respond timely to all residents on all matters.
- Contribute to the cleanliness and curb appeal of the apartment/homes.
- Enforce policies of the apartment/homes.
- Ensure that unsafe conditions are corrected in a timely manner.
- Represent LifeStream in a professional manner at all times.
- Monitor apartment/homes to ensure safety of all residents.
Qualifications
EDUCATION & EXPERIENCE :
- Required : High school diploma or GED. At least one (1) year experience in property management or related field.
- Preferred : Bachelors Degree in Human Services or related field. Equivalent training and experience on a year-for-year basis in related field will be considered. Real-estate license.
Experience:
- 2 years experience in property management preferred.
- Strong interpersonal and organizational business communication and detail-oriented experience.
- Hands-on experience with office management software and financial reporting.
- Familiarity with local, state, and federal laws and regulations pertaining to housing.
- Some general maintenance skills required.
- Must be experienced in attention to detail through working to make improvements.
- Driving Requirements:
Must be over the age of 21 required.
- Minimum of 5 years driving experience required.
- Possess a valid Florida driver's license (within 30 days of hire if currently do not possess).
- Possess a continuously valid US drivers license for the past three years from the date of issue required.
- Safe driving record required.
TRAINING & DEVELOPMENT : Completes all requirements according to the Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.
LifeStream Benefits
- Health/Dental/Vision Insurance
- Short Term Disability
- Pension Plan
- 403(b)
- PTO (Over 4 weeks your 1st year!)
- Flexible Work Schedules
- Tuition Reimbursement Program
- Free Telehealth Services
- HRSA
- And More!
Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.