About this role
POSITION SUMMARY
Provides clerical and administrative support for daily Human Resources operations, including employee records, onboarding, benefits administration, compliance tracking, reporting, and employee communications. Performs assigned transactions accurately and confidentially under established procedures and HR oversight.
ESSENTIAL DUTIES & RESPONSIBILITIES
HR Administration & Employee Records
- Answer routine HR calls and emails; prepare correspondence, forms, meeting materials, and employee communications.
- Maintain personnel files, electronic records, HRIS/Paycom data, and document tracking; follow up on missing information.
- Process approved employee changes, employment verifications, and other standard HR paperwork.
- Track employee anniversaries and recognition milestones; prepare and send anniversary notices, awards, and related communications.
Onboarding & Compliance
- Finalize new-hire onboarding; review documents for completeness and follow up on outstanding items.
- Complete assigned Form I-9 and E-Verify steps within required timelines, following company procedures; escalate exceptions.
Benefits, Leave & Workers Compensation Support
- Assist with benefits enrollment records, billing review, invoice reconciliation, and routine benefits reports; flag discrepancies.
- Prepare and submit FSA files and other funding approval requests for authorized review; process approved submissions and track confirmations.
- Monitor bereavement notifications and send standard policy-related emails; refer eligibility or exception decisions to HR.
- Prepare workers compensation wage statements from verified payroll records and submit through approved channels.
- Track benefits, leave, and workers compensation documentation, deadlines, and follow-ups as assigned.
Reporting & Office Support
- Prepare new-hire, attendance, turnover, benefits, and other recurring HR reports.
- Support HR projects and audits.
- Protect confidential employee, payroll, benefits, and medical information; refer sensitive decisions to HR management.
- Other duties as assigned
Qualifications
REQUIRED SKILLS & QUALIFICATIONS
- High school diploma or GED; prior administrative or HR support experience preferred.
- Proficiency in Microsoft Outlook, Word, and Excel required; PivotTable experience highly desirable.
- Accurate data entry, strong organization, attention to detail, and effective written and verbal communication.
- Ability to learn HRIS/Paycom and follow established procedures, deadlines, and confidentiality requirements.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
- Office-based, Monday–Friday; occasional overtime may be required. Prolonged computer use, routine filing and office activity, and occasional lifting of up to 20 pounds.
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