About this role
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. As a successful Project Manager in Technology Expert Labs, you will lead a team of technical experts to ensure the formulation, development, and implementation of projects that meet and exceed the client's business objectives. In this role, you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan, budget, schedule, and staffing requirements while exceeding your client's expectations. Project Managers at IBM succeed by demonstrating a natural bias towards self-motivation and initiative in addition to navigating data and people to find answers and presenting solutions. If you are passionate about success, with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the life' of this opportunity may include, but not be limited to… • Project Management: Creating and executing project management plans including, financial, scope, and change, deliverables and communication controls. • Cross-Team Communication: Strong communication skills (written and verbal) with the client, partner, and account team on project status. • Reporting and Metrics Management: Report and strategize solutions for managing project metrics including project health, financials-costs, revenue, and gross profit, team productivity, and client satisfaction. • Building Credibility and Influences: Navigating across venues to resolve issues, developing and documenting risk mitigation strategies, providing project direction that quickly builds credibility and influences as a trusted advisor. • Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. • Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success. • Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions. • Agile Project Delivery Expertise: A provable track record of project delivery disciplines and frameworks using agile best practices to successfully delivery in a way that's both nimble and fast. • Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions. • Technology Experience: Experience in building credibility and driving adoption of methodologies and practices across portfolios. At least 3 years managing project delivery. • Project Management Professional (PMP) certification. Certifications for project/program management: Project or program certifications including but not limited to PMP, CMMI, Scrum Master or Aigle Project Management. • Technology Expertise: Experience working with a broad spectrum of technology solutions including Data and AI, Automation, Sustainability, Security, Cloud, Power, Storage and zSoftware or equivalent technologies. • Agile Project Delivery Expertise: A provable track record of project delivery disciplines and frameworks using agile best practices to successfully delivery in a way that's both nimble and fast. • Problem-Solving Skills: Problem-solving skills with attention to detail, precision, and time management. • Collaboration and Communication Skills: Strong collaboration and communication skills as you work across the client, partner, and IBM team. • Self-motivated and Curious Problem-Solver: Demonstrate a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions. • English level – Fluent Formar parte de los equipos de IBM Technology Expert Labs significa desarrollar una carrera brindando servicios de clase mundial a nuestros clientes. Como experto en los productos de IBM, integrarás todas las tecnologías y servicios necesarios para ayudar a nuestros clientes a resolver sus desafíos más complejos. Trabajar en IBM Technology Expert Labs significa acelerar con confianza la obtención de valor, garantizando rapidez y conocimiento especializado, mientras nuestros clientes se concentran en lo que mejor saben hacer: gestionar y hacer crecer sus negocios. Un excelente proceso de incorporación y una cultura de aprendizaje líder en la industria te prepararán para generar un impacto positivo y, al mismo tiempo, impulsar tu desarrollo profesional. Nuestra cultura se basa en la colaboración y el aprendizaje a través de la experiencia. Como parte de un equipo, estarás rodeado de profesionales talentosos y colaboradores entusiastas, siempre dispuestos tanto a ayudar como a recibir ayuda, mientras aportas tu pasión a un trabajo que tendrá un impacto positivo en el mundo que nos rodea. As a successful Project Manager in Technology Expert Labs, you will lead a team of technical experts to ensure the formulation, development, and implementation of projects that meet and exceed the client's business objectives. In this role, you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan, budget, schedule, and staffing requirements while exceeding your client's expectations. Project Managers at IBM succeed by demonstrating a natural bias towards self-motivation and initiative in addition to navigating data and people to find answers and presenting solutions. If you are passionate about success, with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the life' of this opportunity may include, but not be limited to… • Project Management: Creating and executing project management plans including, financial, scope, and change, deliverables and communication controls. • Cross-Team Communication: Strong communication skills (written and verbal) with the client, partner, and account team on project status. • Reporting and Metrics Management: Report and strategize solutions for managing project metrics including project health, financials-costs, revenue, and gross profit, team productivity, and client satisfaction. • Building Credibility and Influences: Navigating across venues to resolve issues, developing and documenting risk mitigation strategies, providing project direction that quickly builds credibility and influences as a trusted advisor. • Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. • Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success. • Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions. • Agile Project Delivery Expertise: A provable track record of project delivery disciplines and frameworks using agile best practices to successfully delivery in a way that's both nimble and fast. • Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions. • Technology Experience: Experience in building credibility and driving adoption of methodologies and practices across portfolios. At least 3 years managing project delivery. • Project Management Professional (PMP) certification. Certifications for project/program management: Project or program certifications including but not limited to PMP, CMMI, Scrum Master or Aigle Project Management. • Technology Expertise: Experience working with a broad spectrum of technology solutions including Data and AI, Automation, Sustainability, Security, Cloud, Power, Storage and zSoftware or equivalent technologies. • Agile Project Delivery Expertise: A provable track record of project delivery disciplines and frameworks using agile best practices to successfully delivery in a way that's both nimble and fast. • Problem-Solving Skills: Problem-solving skills with attention to detail, precision, and time management. • Collaboration and Communication Skills: Strong collaboration and communication skills as you work across the client, partner, and IBM team. • Self-motivated and Curious Problem-Solver: Demonstrate a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions. • English level – Fluent Mexico Project Management Hybrid Entry Level Mexico City, MX Mexico City (0390) IBM de Mexico Comercializacion y Servicios Artificial Intelligence Automation Capability Maturity Model Integration Communication Debate English Program Management Project Delivery Project Management Relationship Building Security Storage Sustainability Time Management Detail-oriented Initiative Agile Curiosity Scrum Master Self-motivation Project Management Professional Certification Collaboration Professionalism Bias Technology