About this role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
We are seeking a Research Program Administrator to manage and coordinate the day-to-day operations of Dr. Robert Yeh’s research portfolio at the Richard A. and Susan F. Smith Institute for Evidence, Innovation, and Policy. Working under the direction of Administrative Director Joanne Laffan and Dr. Yeh, the Program Manager will keep research projects moving forward by coordinating activities, tracking deadlines and deliverables, anticipating operational needs, and ensuring timely follow-through.
Dr. Yeh’s research evaluates the safety, effectiveness, quality, and value of cardiovascular devices and therapies using clinical registries, electronic health record data, administrative claims data, and multi-site collaborations. The portfolio includes investigator-initiated and sponsored studies supported by the National Institutes of Health, the American College of Cardiology, and industry sponsors. This position does not involve patient recruitment or direct patient care.
The Program Administrator will partner with investigators, administrative staff, biostatisticians, research fellows, external collaborators, sponsors, and institutional offices to support research projects throughout their lifecycle. Responsibilities include study start-up, regulatory submissions, contractual coordination, grant submissions, budget tracking, sponsor communications, reporting, and closeout.
The successful candidate will take ownership of assigned projects and operational processes, resolve routine issues independently, and bring matters requiring administrative or scientific decisions to the appropriate leadership. Success means maintaining a clear view of project status, anticipating barriers, and following through on next steps with minimal prompting, reducing the day-to-day coordination burden on the Administrative Director and Dr. Yeh.
Job Description:
Essential Responsibilities:
- Serve as the administrative resource and liaison for the program, interacting with all levels of personnel, both internal and external.
- Develop, organize and implement administrative processes and systems to ensure the smooth flow of operations.
- Plan and organize program events, including publicity, agenda, invitations, speakers, presentation materials, schedule travel arrangements, and process reimbursements.
- Monitor the program budget and accounts. Authorize, monitor and report all expense items.
- Assists with grant submissions, preparation of annual progress reports, and expense accounting for the grant.
Required Qualifications:
- Bachelor's degree required in Life Sciences.
- 1-3 years related work experience required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
- Previous experience in the research environment, preferably in academic or healthcare settting.
- Previous experience with grant submission process.
Competencies:
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
- Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Pay Range:
$64,480.00 USD - $86,236.80 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.