Janitorial Regional Manager

Job Title: Regional Janitorial Manager

Location: Based out of TN or KY (Travel Required)

Schedule: Full-Time | Flexible Hours Based on Site Needs

Compensation: $75K base salary + quarterly performance bonuses + vehicle

Overview:

Allegiance Industries is seeking an experienced and proactive Regional Janitorial Manager to lead multi-site operations across a designated territory. This individual will oversee day-to-day janitorial service delivery, manage site-level teams, and serve as the primary liaison for clients across locations. The ideal candidate brings strong leadership, operational know-how, and a hands-on approach to driving service excellence and customer satisfaction.

Key Responsibilities

- Lead janitorial operations across multiple client sites within the assigned region.

- Conduct regular site visits and inspections to ensure service standards, cleanliness, and safety protocols are consistently met.

- Manage work schedules, oversee supply inventories, and coordinate equipment needs to maintain optimal site performance.

- Track and manage labor costs, supply usage, and overall budget adherence for each location.

- Act as the primary point of contact for client stakeholders across the territory.

- Maintain open communication and regularly scheduled check-ins with clients to ensure contract satisfaction and identify improvement opportunities.

- Respond to service requests, complaints, or escalations with a sense of urgency and professionalism.

- Identify and propose value-added services, such as periodic floor care or specialty cleaning.

- Recruit, hire, and train site supervisors and frontline janitorial staff.

- Provide guidance, mentorship, and accountability to site-level managers to ensure consistent performance and compliance.

- Conduct regular team check-ins, performance evaluations, and corrective action processes as needed.

- Foster a culture of teamwork, professionalism, safety, and service excellence.

- Prepare and submit payroll, timesheets, and scheduling reports accurately and on time.

- Ensure compliance with company policies, site-specific safety regulations, and local labor laws.

- Document and report incidents, injuries, or site issues in accordance with company procedures.

- Oversee adherence to site-specific client protocols and support internal audits or inspections as required.

Qualifications

- High school diploma or equivalent required; post-secondary education preferred.

- Minimum of 5-7 years of experience in janitorial or facilities services management, preferably overseeing multiple sites or a large territory.

- Proven experience managing hourly employees, site supervisors, and large-scale service operations.

- Strong leadership and team-building skills with a hands-on, solutions-driven approach.

- Excellent communication skills and customer service orientation.

- Ability to manage competing priorities, deadlines, and site-specific challenges in a fast-paced environment.

- Proficient in Microsoft Excel, Word, and basic scheduling/reporting software.

- Ability to analyze budget metrics, labor trends, and operational data to make informed decisions.

- Valid driver's license and company vehicle is provided transportation (frequent travel required).

- Must be able to pass a background check and drug screen.

- Availability to respond to site needs after regular business hours as needed.

Founded in 1988 and headquartered in Columbia, South Carolina, Allegiance Industries is a founder-led, debt-free facilities services company operating across 26 states with approximately 2,300 team members. We deliver services through four integrated lines of business — Janitorial, Security, Electrical, and Facility Management — self-performing our work with our own trained crews rather than brokering it out.