Power Generation Field Service Technician

We are looking for a talented Power Generation Field Service Technician to join our team specializing in Power Generation in Miami Lakes, FL .

This is a field-based role responsible for diagnosing, troubleshooting, maintaining, and repairing power generation equipment and related electrical and mechanical systems at customer locations. The position supports a diverse customer base, including data centers, residential and industrial facilities, and medical facilities, with a focus on preventative maintenance, electrical troubleshooting, generator performance, and reliable power system operation.

The technician will primarily operate from an assigned service truck, which can be taken home. The regular work schedule is Monday through Friday, 7:30 AM to 4:00 PM , with an after-hours on-call rotation approximately once every four weeks and occasional overtime based on business needs.

In this role, you will make an impact in the following ways:

- Diagnose, troubleshoot, and repair power generation equipment and related electrical and mechanical components at customer locations, using specialized diagnostic equipment, electronic service tools, technical publications, and manufacturer procedures to identify equipment faults and verify successful repairs.

- Perform preventative maintenance, inspections, and scheduled servicing of generators and associated power generation systems, including identifying equipment deficiencies, preparing required parts and tools, and completing maintenance activities in accordance with established service standards.

- Conduct generator load bank testing and electrical system evaluations, utilizing appropriate testing equipment, measurements, and diagnostic procedures to assess generator performance, identify potential failures, and verify operational reliability.

- Troubleshoot and service high-voltage and low-voltage electrical systems, automatic transfer switches (ATS), switchgear, power system controls, and related components, applying appropriate safety procedures to identify and resolve electrical faults.

- Support new generator installations, equipment commissioning, and system operational testing, including verification of electrical connections, equipment functionality, and integration with associated power generation systems.

- Diagnose and repair generator engine components, including basic mechanical repairs and troubleshooting of natural gas and propane systems, while supporting remote monitoring setup and generator paralleling activities in accordance with technical guidelines.

- Provide professional customer service by responding promptly to service requests, communicating technical findings and repair recommendations, and completing accurate documentation, including service worksheets, timesheets, warranty claims, diagnostic findings, and quality records using appropriate business systems.

- Manage assigned field service activities independently, maintain service vehicles, tools, and equipment in proper operating condition, escalate unresolved technical issues to senior technicians or supervisors, and adhere to all applicable Health, Safety, and Environmental policies, procedures, and regulations while participating in ongoing technical training.

- Performs basic load bank testing and operational checks on power generation equipment, documenting results and reporting any abnormal conditions to ensure equipment reliability and compliance with customer requirements.
- Maintains accurate communication with customers and internal support teams regarding service status, repair progress, and follow-up actions to ensure a positive customer experience and timely resolution of service events.

- CDL not required for this role, however, DOT is required. - This role requires a 5 year motor vehicle report, free of major violations - This role is subject to Federal Motor Carrier Safety Administration (FMCSA) drug and alcohol testing requirements and on going random drug and alcohol testing - This role requires applicant to pass a Department of Transportation (DOT) physical - This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use - Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age