Credit Controller

POSITION DESCRIPTION

Credit Controller

RESPONSIBILITIES

- Communicate to recover and process outstanding receivables

- Improve timely collection of past-due receivables for assigned portfolios Partner with Sales, Operations, and Billing teams to resolve disputes and ensure alignment on customer payment expectations.

- Participate in process improvement, reporting, control design, and system implementations

- Drive DSO improvement/stability for assigned portfolios

- Contact customers with past-due balances, resolving invoice disputes

- Contacting clients for prompt payments and commitment follow-ups

- Manage workflows aligned with company KPIs

- Master AR systems and ERP sub-ledgers

- Process and resolve inbound collection inquiries

- Prepare and send past-due/demand notice letters for collections

- Prepare and send Statements out to customers

- Prepare accounts for escalation with necessary documentation

- Work positively and professionally in a team environment with employees, customers, and vendors

- Perform any additional duties as assigned by management

QUALIFICATIONS

- 18 years of age or older

- Eligible to work in the United States

- Ability to work in Sugar Land office, onsite, Monday-Friday

- Communicate effectively in English (reading, writing, speaking)

- Bilingual in English/Spanish a plus

- Problem-solving and detail oriented

- 1 or more years of credit collections experience

- Effective multitasker in a fast-paced, goal-oriented environment

- Proficient in MS Office, including Outlook and Excel

- Self-driven and motivated individual

- Proven Collections experience handling high volumes

- Effectively communicate with colleagues and clients, both in-person and through electronic means

- Pass a background check and drug screen

- Must be flexible to work extended hours on occasion to support our field operations

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

- Ability to lift up to 25 pounds

- Position is generally sedentary, sitting for long periods of time

- Be able to hear and respond to the spoken voice and to audible alarms

- Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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