Assistant Starbucks Manager

Albertsons CompaniesHouston, TexasOn-siteFull-timeMid level, 2–5 yearsListed 23 minutes ago

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About this role

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The Assistant Starbucks Manager supports the daily operation of the Starbucks Department and assists with delivering a positive, enthusiastic customer experience. This position supports product preparation, inventory management, food safety, sanitation, merchandising, associate training, and overall department operations.

Duties and Responsibilities

Customer Service

- Provide fast, friendly, and professional customer service.
- Assist customers with product selections, recommendations, and special orders.
- Respond promptly and professionally to customer questions and concerns.
- Resolve customer concerns when possible and escalate issues to the Starbucks Manager or Store Director when necessary.
- Promote sales through suggestive selling and positive customer interactions.

Starbucks Operations

- Assist with the preparation, brewing, and serving of coffee, beverages, and food items.
- Follow established recipes, preparation procedures, and product standards.
- Operate Starbucks equipment, including espresso machines, coffee grinders, blenders, and ovens.
- Maintain appropriate hot and cold food standards.
- Maintain clean, attractive, organized, and well-stocked service and display areas.
- Support daily department opening and closing procedures.
- Operate POS systems and process customer transactions as required.

Inventory & Merchandising

- Assist with maintaining proper inventory levels, product quality, and freshness.
- Stock and rotate products and maintain organized cooler and storage areas.
- Assist with ordering and replenishment of products and supplies.
- Receive deliveries, verify orders, inspect product quality, and report shortages or discrepancies.
- Assist with sales and inventory reports and physical inventory counts.
- Support promotional and seasonal merchandising.
- Ensure proper product labeling, code dating, and rotation.

Leadership & Associate Development

- Assist with scheduling and assigning daily responsibilities to Starbucks associates.
- Train associates on department procedures, customer service, sales, food safety, and recordkeeping.
- Support the development and ongoing training of department associates.
- Communicate daily priorities and operational expectations.
- Assist with monitoring productivity and department performance.
- Support the Starbucks Manager and Store Director with overall department operations.

Food Safety & Sanitation

- Maintain a clean, sanitary, and safe Starbucks Department.
- Monitor and maintain proper temperatures during product preparation, display, and storage.
- Follow established food safety, sanitation, labeling, and product-handling requirements.
- Maintain cleanliness of counters, equipment, preparation areas, coolers, storage areas, floors, and department workspaces.
- Follow all workplace safety requirements and company policies.

Administrative & Technical Responsibilities

- Assist with maintaining accurate department records, temperature logs, and daily documentation.
- Operate electronic ordering systems for product replenishment.
- Follow established procedures for equipment or system issues.
- Ensure department practices comply with applicable company and operational standards.
- Perform additional duties as assigned by the Starbucks Manager or Store Director.

We also provide a variety of benefits including:

- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits (https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.