Supervisory Librarian of a Department/Branch

Supervisory Librarian of a Department/Branch

Salt Lake City Public Library  |  Public Services

Location:                            Corinne & Jack Sweet Branch

Salary:                           $33.17/hour minimum - Depending on Qualifications

Grade:                             28

Posted:                           November 6th, 2026

Closes:                           December 1st, 2026

Interviews:                     December 1st - 15th, 2026

FLSA Status:                      Exempt/Full Time

Union Status:                 Non Represented- Management (AFSCME Local 1004)

Reports to:                     District Manager

Eligible For Hire:                Internal Employee, Regularly Scheduled Applicants

About the Library

The City Library builds foundations for equity, connection and limitless possibility. We are active in our community and collaborate to address needs and realize aspirations. We connect people to information, resources, experiences, and each other. Our work sustains a vibrant Salt Lake City. Guided by a deep understanding of the aspirations, needs, and motivations of our customers, The City Library takes a human-centered approach to designing and delivering meaningful services, collections, resources, spaces, programs and events to all members of the community.

Library staff are highly engaged, purpose-driven, people-centered, and express a high level of satisfaction with their work. The City Library is an Equal Opportunity Employer and is committed to a diverse workforce.

Click here to learn more about what makes The City Library a great place to work.

Important Note:

The City Library is currently engaged in strategic planning implementation. This position may evolve in the future based on organizational needs and strategic priorities.

About the Position

The Supervisory Librarian provides leadership support in the department and supports the Manager in the day to day operations of the location, with a focus on employee experience, customer experience, and administrative tasks. Provides supervision to department staff and volunteers. This position will perform a variety of reference,  readers advisory, programming, and outreach, with a focus on youth services.

Primary Responsibilities

- Leadership and supervision. Creates department schedules with the support of the District Manager and Staffing Manager and backfills daily vacancies, supervises staff and/or volunteer programs at the location. Performs timesheet approval. Will be Librarian-in-Charge as scheduled.

- High quality customer service. Works with staff to ensure the Library is providing high quality customer service to library patrons. This could include responding to patron inquiries, providing reference and instruction, and interpreting Library rules, policies and procedures to the public. Interacts with patrons in person, by telephone and electronically. May be called upon to handle difficult patron interactions or solve customer service problems requiring the intervention of a supervisor. Assists patrons with the use of computers and technology. Excels in serving a socio-economic diverse population.

- Programming. creates and delivers high quality library programs for community members. Design and lead diverse activities within the Creative Lab for patrons of all ages and abilities. Train patrons on and provide support for Creative Lab related equipment and activities.

- Committees and Task Forces. Takes on a leadership role when participating in committees or workgroups on activities outlined in the strategic goals. Collaborates with committee members, managers and staff to ensure community and department/branch needs are being met through committee work.

- Creative lab equipment and  maintenance. Operate and maintain Creative Lab equipment. Develops and implements new and emerging technologies in the Creative Lab. Maintain inventory and supplies within the Creative Lab. Makes suggestions for additional materials for the collection. Determines items for removal and replacement. Works with the IT department to assist in all aspects of the daily operation and use of the Creative Lab.

- Reference and Readers’ Advisory. Provides in-depth reference, research assistance, technology assistance, and individualized instruction to patrons. Maintains advanced knowledge of Library resources, collections, databases, digital tools, creative technologies, and trends in information and media. Assists patrons in evaluating and using information and technology effectively and responsibly.

- Create and maintain displays. May create and maintain library displays. This may include the use of library materials, art, bulletin boards, graphics and/or other objects.

- Working relationships.  Fosters good working relationships with diverse people including staff, patrons, volunteers, vendors and community partners. Accepts and completes assignments from the manager or other Library staff in a professional and timely manner.

- De-escalation and conflict resolution. Uses strategies, such as purposeful actions, verbal communications, and body language, to calm potentially volatile situations. Prioritizes staff and patron safety in every situation. Identifies, understands and addresses conflict in a positive and constructive way.

- Training. Shares the responsibility for training department staff on all aspects of service, outreach, and policy and procedures. Trains and mentors staff to provide quality customer service. May be asked to do system-wide training.

- Project Management. May perform a leadership role in the creation and execution of substantial library projects while working with Library teams.

Minimum Qualifications:

- Completion of a Master’s Degree in Library and Information Science and previous library experience and 1 year of supervisory experience; an equivalent combination of education and experience which demonstrates general liberal arts background and knowledge will be considered.

- Enthusiasm to work with the public and a solid foundation in good customer service skills.

- Requires the ability to deal with people beyond giving and receiving of instructions.  Must be adaptable to performing under stress and when confronted with emergency situations.

- Working knowledge of personal computer software ( Windows, Google Workspace, Internet Explorer, Google Chrome, Mozilla Firefox, and Adobe Reader).

- Excellent written and verbal communication skills, including presentation skills, ability to work with teams, and the ability to motivate and negotiate with people.

- Experience working with ethnically and economically diverse groups.

- Understanding of Equity, Diversity, Inclusion, and Belonging.

- Intermediate knowledge of operating a computer and programs.

- Experience with taking a leadership role on a workgroup or task force.

- Experience in mentoring employees or volunteers.

- Required to maintain professional knowledge and skills through reading professional journals, viewing related webinars, attending training or professional conferences.

- Ability to work days, nights or weekends as scheduled.

- If travel is required for library purposes must have transportation. If using personal vehicle must maintain state required insurance.

Preferred Qualifications:

- Spanish language and/or other non- English language skills.

- Experience with library operations, programs and services.

- Experience with library policies and procedures

- Experience with library computer systems, databases, software and commonly used technology and applications.

- Experience working with youth and families

Working Environment:

- Work is performed in an Urban library environment.

- Considerable exposure to stressful situations as a result of human behaviors.

- Subject to repetitive movement; standing, walking, bending, reaching and lifting of objects. May be subject to standing or sitting for extended periods of time.

- Must be able to lift/carry library materials, up to 50 lbs, and push/pull library carts.

- Must have good hand mobility and coordination.

- Subject to intermittent periods of inclement weather when retrieving library materials or participating in library outreach programs.

Schedule:

- Full-time 40 hours per week. Evenings and weekends will be required.

Other Information:

- Completion of criminal background check will be required, if the candidate is over eighteen (18) years of age.

- The City Library participates in the federal Employment Eligibility Verification Program (E-Verify). Employment is contingent upon confirmation of your employment eligibility through the E-verify system.

- The City Library is an Equal Opportunity Employer and is committed to a diverse workforce.

Compensation:

- Starting Range Grade 28; Minimum $33.17/hour or $68,993.60/annual.  Compensation is commensurate with experience.

- This is a full time position and includes excellent benefits such as paid vacation, health and life insurance and retirement benefits.