Clinical Concierge MA or LPN - AllSet Urgent Care Mustang - Days

Join our team as a day shift, full-time, Clinical Concierge MA or LPN, at INTEGRIS Health AllSet Urgent Care, in Mustang, OK.

Get to Know Your Team: (Benefits eligible)

- INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
- Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
- Take the first step toward growing your career by joining us.

The Clinical Concierge MA or LPN is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, radiology, discharging, and following-up with consumers. It is the role of the Clinical Concierge to guide the consumer through the entire experience to reduce treatment times, and maximize the consumer experience, before, during, and after the consumer visit. The Clinical Concierge is responsible for assisting the provider with front office, back office, radiology and lab duties in the outpatient management of consumers on a rotating basis.

This position is a vital part of the office team that cares for consumers in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the consumer advocate, the Clinical Concierge has continuous contact with providers, consumers, consumer families/significant others, community agencies, and consumer care staff and management.

INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

*Medical Assistant REQUIRED QUALIFICATIONS

EXPERIENCE:

• Current nationally recognized Medical Assistant certification OR 6 months of clinic MA experience.

• Health care facility clinical experience

• Previous experience as a medical office assistant, CNA or equivalent, including previous experience with an electronic health record and phlebotomy

LICENSE/CERTIFICATIONS:

• AAH-RMA (American Allied Health-Registered Medical Assistant) OR AAMA-CMA (American Association of Medical Assistants-Certified Medical Assistant) OR AAMP-RMA (American Association of Medical Personnel-Registered Medical Assistant) OR ARMA-RMA (American Registry of Medical Assistants-Registered Medical Assistant) OR AMT-RMA (American Medical Technologists-Registered Medical Assistant) OR NCCT-NCMA (National Center for Competency Testing-Nationally Certified Medical Assistant) OR NHA-CCMA (National Healthcareer Association-Certified Clinical Medical Assistant) OR 6 months of clinic MA experience OR the ability to successfully complete the INTEGRIS Health Caregiver Placement Program (CPP)

• BLS (Basic Life Support) Issued by American Red Cross or American Heart Association OR CPR (Cardiopulmonary Resuscitation) Issued by American Red Cross or American Heart Association within 30 days of hire

*LPN REQUIRED QUALIFICATIONS

•Health care facility clinical experience

•Experience as a medical office assistant, LPN, CNA or equivalent, including previous experience with an electronic health record and phlebotomy

EDUCATION:

•Successful completion of a Licensed Practical Nurse (LPN) education program LICENSE/CERTIFICATIONS: •LPN (Licensed Practical Nurse) Current licensure as a Licensed Practical Nurse (LPN) in the State of Oklahoma or current multistate license from a Nurse Licensure Compact (eNLC) member state OR RN (Registered Nurse) Current licensure as a Registered Nurse (RN) in the State of Oklahoma or current multistate license from a Nurse Licensure Compact (eNLC) member state

•BLS (Basic Life Support) Issued by American Red Cross or American Heart Association within 30 days of hire PREFERRED

QUALIFICATIONS SKILLS:

• Strong oral and written communication skills

•Knowledge of national medical best practices within an urgent care setting

•Knowledge and skill in the use of personal computers and related systems and software

•Ability to work efficiently under pressure, independently, and take initiative

•Ability to willingly accept responsibility

•Ability to set priorities and use good judgement Knowledge of urgent care medical specialty Knowledge of medical terminology.

•Knowledge of EPIC

•Ability to maintain effective and organized systems to ensure timely consumer flow

•Exceptional customer service and phone etiquette

•Skilled in correct grammar, spelling, and punctuation