HR Advisor - Payroll Tax

Job Summary:
A Human Resources Advisor should demonstrate commitment to delivering distinctive service. This position will be responsible for providing guidance and advice to leaders and team members on a variety of employment-related matters to include compensation, benefits, team member relations, and audit/compliance. The Human Resources Advisor also serves as a primary resource and support for Human Resources leaders and team members and may oversee projects and/or manage specific department functions.

Job Duties and Responsibilities:

- Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). Review compensation and terms outlined in offer letters, noting job title, bonus tier, reporting structure and/or internal equity concerns. Approve requests, as appropriate. Participate in onboarding sessions, as requested. Prepare and review presentation materials and answer team member questions. Ensure relevant employment-related documentation and information for new, current, and terminated team members is complete, accurate, and updated in the appropriate files and/or systems. Direct the offboarding process for terminating team members. Work with internal partners to ensure final payroll, benefits, and systems access changes are processed timely and accurately. Review offboarding information with team member. Manage exit interview process and share results with leaders and other stakeholders, as appropriate. Lead the position classification process and assist leaders in the development of job descriptions. Maintain all relevant materials and conduct periodic review to ensure jobs are classified in accordance with Department of Labor guidelines. Maintain accurate, complete, and organized files (i.e., employment, team member relations, leaves of absence, etc.) as required for compliance, audit, and reporting purposes. Serve as contact for internal/external audit inquiries, as designated by Human Resources leaders. Participate in and/or lead business partner meetings related to Human Resources products, processes, and services. Provide coaching support to leaders regarding team member performance, including progressive discipline and termination matters, as needed. Oversee the Pinnacle Financial Partners 401(k) Plan. Work with plan administrator and third-party administrator (TPA) regarding plan compliance/audit requirements, annual reviews, and plan changes. Perform activities related to contributions, distributions, rollovers, and loans. Serve as primary contact for plan-related questions. Submit changes to Finance and Payroll partners in a timely manner, to ensure efficient and accurate processing. Ensure compliance with Equal Employment Opportunity Commission (EEOC), Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) and Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act. Lead/assist in the development of the Affirmative Action Plan (AAP) and/or other compliance reporting, as appropriate. Maintain the Human Resources Information System (HRIS). Update the system with informational changes, assist Team Leaders with information inquiries, and provide materials and reports, as requested. Conduct periodic review of the Team Member Guide to ensure compliance with current regulations. Make recommended changes, as appropriate. Interpret policies for leaders and team members, as necessary. Coordinate processes for handling Worker's Compensation claims, Unemployment Compensation claims and appeals, and Family Medical Leave requests. Assist Human Resources leaders with periodic special projects and initiatives. Provide support for team member culture and values integration activities, as required. Assist Human Resources Manager with firm-wide initiatives and programs such as Annual Performance Reviews, Peer Review (Peeps) feedback, Work Environment Survey. Maintain discretion and confidentiality in all interactions, sharing information only as appropriate. Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate. Assist other team members as needed to ensure delivery of distinctive service. Perform other related duties and responsibilities as assigned.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: High School Diploma or Equivalent -- College degree is preferred.
Minimum Experience: Minimum of 10 years' experience in human resources.
Required Knowledge, Skills & Abilities: In-depth knowledge and understanding of human resources functions. Professional Human Resources certifications preferred. Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Knowledge of federal and state regulations and compliance requirements as it relates to the human resources function. Excellent verbal and written communication skills. Possess strong interpersonal skills and the ability to work effectively with a wide range of clients and colleagues. Ability to define problems, collect data, establish facts, and draw valid conclusions; in addition to being able to respond effectively to sensitive inquiries or complaints. Ability to work independently and prioritize daily tasks. Must be flexible and multi-task, with effective time-management skills to meet deadlines. Excellent client service skills. Tact and diplomacy in dealing with both clients and team members. The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.