Service Technician

Service Technician – EPA Type II Required

Southern Oaks | Fort Worth, TX

Pay: $22.00–$26.00 Per Hour, Based on Experience
Schedule: Full-Time | 40 Hours Per Week
$1,000 Hiring Bonus – Paid on Your First Full Paycheck!

Location: Southern Oaks Apartments 5500 S Hulen St, Fort Worth, TX 76132
Community Size: 248 Apartment Homes

Advance Your Maintenance Career with LUMA Residential!

Are you an experienced apartment maintenance professional who takes pride in solving problems, delivering exceptional service, and keeping communities running at their best?

LUMA Residential is seeking a skilled, EPA-certified Service Technician to join our team at Southern Oaks, a 248-unit apartment community in Fort Worth, Texas!

Recognized as a USA TODAY Top Workplace for five consecutive years , LUMA Residential is a technology-forward property management company committed to innovation, professional development, and creating exceptional living experiences.

We believe great communities start with great people. That's why we invest in our team members through ongoing training, industry credentials for qualified candidates, career advancement opportunities, and a workplace culture built on CARE, ACCOUNTABILITY, and PRIDE.

If you're ready to put your maintenance expertise to work with a company that values your skills and invests in your future, we want to meet you!

What You'll Do

As a Service Technician at Southern Oaks, you'll work alongside the Service Manager to maintain our 248 apartment homes, respond to resident needs, and ensure the community operates efficiently and professionally.

HVAC & Technical Repairs

- Diagnose, troubleshoot, maintain, and repair residential HVAC systems.

- Perform refrigerant-related service in accordance with EPA certification requirements.

- Troubleshoot and repair plumbing, electrical, appliances, and general maintenance issues.

- Identify maintenance concerns and recommend effective, cost-conscious solutions.

- Complete repairs safely, efficiently, and with attention to quality workmanship.

Resident Service & Work Orders

- Respond promptly and professionally to resident maintenance requests.

- Diagnose issues and complete repairs correctly the first time whenever possible.

- Communicate effectively with residents and provide outstanding customer service.

- Maintain accurate work order documentation using mobile technology and maintenance software.

- Help create positive resident experiences that turn residents into raving fans!

Preventive Maintenance & Apartment Preparation

- Perform scheduled preventive maintenance, including HVAC filter changes, equipment inspections, and routine system servicing.

- Assist with apartment make-readies to ensure homes meet LUMA Residential's quality standards before move-in.

- Complete repairs involving painting, drywall, plumbing fixtures, appliances, and general refurbishment.

- Support community upkeep, amenities, pool areas, and curb appeal as needed.

- Assist the Service Manager with identifying maintenance priorities and maintaining an organized, efficient operation.

Emergency Maintenance

- Participate in a rotating on-call schedule for after-hours maintenance emergencies.

- Respond to emergency service requests promptly and professionally.

- Follow company safety procedures and established maintenance protocols.

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Qualifications

Required Qualifications

We're looking for an experienced Service Technician who can confidently troubleshoot and complete apartment maintenance repairs. This is not an entry-level maintenance position.

Experience & Certifications

- Minimum two years of apartment maintenance experience required.

- EPA Type II Certification required at the time of hire. EPA Universal Certification also satisfies this requirement.

- Demonstrated experience diagnosing and repairing residential HVAC systems.

- Strong working knowledge of plumbing, electrical troubleshooting, appliance repair, carpentry, and general apartment maintenance.

- Experience completing service requests independently with minimal supervision.

- Must possess personal tools necessary to perform assigned maintenance duties.

Technology & Communication

- Comfortable using smartphones, mobile applications, maintenance software, and digital communication tools.

- Ability to document completed work orders and maintenance activities electronically.

- Strong communication skills and a professional, resident-focused attitude.

- Bilingual skills are a plus!

Transportation & Availability

- Valid driver's license required.

- Current automobile liability insurance showing you as an insured driver required.

- Reliable transportation required.

- Ability and willingness to participate in a rotating on-call schedule.

Preferred Qualifications

- Certified Pool Operator (CPO) certification.

- EPA Universal Certification.

- Additional HVAC training or technical credentials.

- Experience with property management maintenance software.

- Experience maintaining multifamily communities with a variety of building systems.

What Makes a Great LUMA Service Technician?

Our most successful Service Technicians are more than skilled maintenance professionals. They take ownership of their work, support their teams, and understand the importance of delivering exceptional resident experiences.

You'll be a great fit if you:

- Take PRIDE in your craftsmanship and completing repairs correctly.

- Demonstrate ACCOUNTABILITY by following through on commitments and maintaining high standards.

- Show CARE through your interactions with residents and fellow team members.

- Enjoy troubleshooting and finding solutions to challenging maintenance issues.

- Work independently while supporting the success of your Service Manager and team.

- Embrace technology, training, and opportunities to grow professionally.

Why Join LUMA Residential?

Discover the LUMA Edge!

We believe our team members deserve a workplace where they feel valued, supported, and empowered to succeed.

Our Benefits & Opportunities Include:

- Competitive Pay: $22.00–$26.00 per hour, based on experience and qualifications.

- $1,000 Hiring Bonus: Paid on your first full paycheck!

- USA TODAY Top Workplace: Proudly recognized for five consecutive years.

- Up to 1.5 Paid Months Off Per Year! Through eligible paid time-off and leave benefits.

- Technology-Forward Workplace: Modern maintenance software, mobile applications, and digital tools that support efficient operations.

- Training & Professional Development: Opportunities to expand your technical skills and earn industry credentials for qualified candidates.

- Career Advancement: Opportunities to grow into Service Manager and other leadership positions.

- Medical, Dental & Vision Insurance: Comprehensive benefit options.

- Company-Paid Life Insurance: Additional protection for eligible team members.

- 401(k) with Company Match: Invest in your future.

- Employee Apartment Discounts: Rental discount opportunities for eligible team members.

- Employee Referral Bonuses: Get rewarded for helping us grow our team.

- Supportive Team Culture: A workplace built on CARE, ACCOUNTABILITY, and PRIDE.

Physical Requirements

This position requires the ability to:

- Lift and carry up to 50 pounds.

- Bend, kneel, stoop, crouch, crawl, and perform repetitive maintenance activities.

- Safely operate hand tools, power tools, ladders, and maintenance equipment.

- Move appliances and heavy equipment using appropriate moving devices and safe lifting procedures.

- Work indoors and outdoors in varying Texas weather conditions.

- Climb stairs and ladders and perform work at elevated heights when properly trained and equipped.

- Stand, walk, reach, and perform physical maintenance tasks throughout the workday.

- Safely perform essential job duties, with or without reasonable accommodation.

About LUMA Residential

Our Purpose: Elevate the Quality of Life for Everyone within the Communities We Serve.

Our Mission: Deliver an Edge at Every Stage of the Employee, Resident, Investor, and Property Life Cycle.

At LUMA Residential, we're committed to creating communities residents are proud to call home and providing our team members with opportunities to build meaningful, rewarding careers.

We recognize hard work, celebrate success, embrace innovation, and believe in investing in the people who make our communities exceptional.

Apply Today – Join the Southern Oaks Team!

If you're an experienced, EPA-certified apartment Service Technician looking for competitive pay, professional growth, and a company that values your expertise, we want to hear from you!

Join LUMA Residential at Southern Oaks in Fort Worth and become part of a team committed to delivering outstanding service and elevating quality of life.

Apply today and discover the LUMA Edge!