About this role
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford Customer Service Division is dedicated to enhancing Ford's reputation as a top-tier service, parts, and delivery network, with a focus on providing customers with a world-class experience.
In this position...
We’re looking for leaders who will lead transformation on the forefront. This isn't just a supervisory role; it's a critical leadership position where you'll have the power to shape culture, drive performance, and directly impact the quality and efficiency of our operations.
In this vital onsite role, you will lead a skilled team, ensuring safety protocols are rigorously followed, inventory is accurately managed, and orders are fulfilled efficiently and on time. You'll be at the heart of our day-to-day operations, driving performance and fostering a positive work environment.
- You’ll have...
Bachelor’s degree or equivalent 3–7+ years of supervisory, manufacturing, military, or other relevant experience
- Knowledge of or ability to quickly learn current systems (SAP/EWM)
- Excellent oral and written communication skills
- Ability to interpret data, evaluate actions, and reach logical conclusions independently
- Ability to work rotating shifts/hours, including nights and weekends
- Excellent organizational skills and ability to ensure accountability from all employees
Even better, you may have...
- Experience with Lean / Six Sigma methodology/ Kaizen and / or Military Decision-Making Process (MDMP) experience
- Experience managing in a unionized workplace and working with collective bargaining agreements
- Experience in warehousing operations, logistics management, and supply chain coordination
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time
This position is a salary grade 7 and ranges from $86,600-$144,900.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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