About this role
We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH ! We are currently searching for a charismatic and customer-oriented Part -Time Front Desk Attendant .
Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant ! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!
That's not all - we have even more perks for you! With DailyPay , you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500 !
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott . This is a golden opportunity for you to enhance your professional skills and unleash your potential!
Pay: $17- $19 Per Hour
Shift: 7AM- 3PM & 3PM- 11PM
Schedule: Must have Weekend Availability
Job Type: Part- Time
Responsibilities:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, front desk, agent
Requirements
- Customer Service Experience
- Hotel Experience is a plus but NOT required
- Reliability
Benefits
- DailyPay - Get Paid Any Day!
- Brand Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
- 401K Matching