Senior Compliance Manager, Wealth Management

Who we’re looking for

Are you an experienced compliance professional who loves giving clear, credible advice, and isn’t afraid to challenge when it matters? We’re looking for a Senior Compliance Manager to help us protect our clients and deliver great outcomes across UK Private Banking and Wealth Management.

You’ll bring proven private banking or wealth management compliance experience, strong technical knowledge of UK regulation and the confidence to influence senior stakeholders. From shaping regulatory change and advising on investor protection and conduct matters to planning and running independent second-line monitoring and testing reviews, you’ll make a real difference to our clients and to our business. You’ll also help colleagues grow through your expertise and mentoring, all while championing a culture of integrity and fair treatment of clients.

About Cazenove Capital

At Cazenove Capital we look after private individuals, families and charities. We are the wealth management business of the global investment manager Schroders. We help our clients around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

About Schroders, our parent company

Schroders is a global investment manager which provides active asset management, wealth management and investment solutions. We aim to provide excellent investment performance to clients through active management. We serve a diverse client base that includes pension schemes, insurance companies, sovereign wealth funds, endowments, foundations, high net worth individuals, family offices, as well as end clients through partnerships with distributors, financial advisers, and online platforms.

Established in 1804, we have around 5,500 people across 36 global locations. Schroders' success can be attributed to its diversified business model, spanning different asset classes, client types and geographies.

What you’ll do

Provide timely, risk-based regulatory advice, independent challenge and second-line assurance across UK Private Banking and Wealth Management. Support the identification, assessment and management of investor protection and conduct risks, regulatory change implementation, and effective policies, procedures, training and governance in accordance with applicable UK regulatory requirements and Group company compliance policies and procedures.

Perform independent second-line compliance monitoring and testing reviews to assess the adequacy of control design, operating effectiveness and client outcomes. Identify and report control weaknesses, recommend proportionate corrective actions and verify remediation, while maintaining clear separation from first-line control ownership.

The role covers disclosures, suitability and appropriateness, client categorisation, conflicts of interest, complaints, financial promotions and client communications, vulnerable customers, responsible lending, product governance, best execution and cross-border business, as relevant to the business and its permissions.

Investor Protection Advice and Regulatory Change

- Support the Head of Investor Protection Compliance in delivering the regulatory compliance framework for UK Private Banking and Wealth Management.
- Provide expert, practical advice and independent challenge on investor protection and conduct matters to business stakeholders and senior management.
- Monitor regulatory and market developments; interpret requirements, undertake initial impact assessments and support detailed gap analysis and implementation with accountable senior managers and business owners.
- Review and advise on the continuing adequacy of policies, procedures and guidance against UK requirements, Group compliance standards and changes to products, services and business activity. Escalate inconsistencies between local requirements and Group standards through the appropriate governance process.
- Review and, within delegated authority, approve complex financial promotions, marketing materials and client-facing communications.
- Assess proposed products, services and business initiatives, including investor protection risks, target-market considerations and intended client outcomes.
- Review and investigate business assurance escalations concerning cross-border activity, client categorisation and professional-client opt-ups, suitability and appropriateness.
- Review complaints reporting to identify regulatory risks, recurring themes and potential weaknesses in customer outcomes.
- Support improvements relating to Consumer Duty, treating customers fairly, vulnerable customers and sound conduct risk management.
- Develop and deliver practical regulatory training, communications and guidance; contribute to business and regulatory change projects.

Second-Line Compliance Monitoring and Testing

- Plan, scope and perform risk-based second-line compliance monitoring and testing reviews in line with the approved compliance monitoring plan and Group company compliance policies, procedures and monitoring methodology.
- Contribute to the compliance risk assessment and identify review priorities using regulatory developments, business changes, complaints, incidents, previous findings and client outcome information.
- Define review objectives, regulatory and policy criteria, scope, test steps and proportionate sampling approaches; document the rationale, coverage and limitations.
- Assess control design and operating effectiveness through file reviews, transaction sampling, walkthroughs, interviews, data analysis and examination of supporting evidence.
- Perform thematic and targeted reviews across relevant investor protection areas, including suitability, appropriateness, client categorisation, disclosures, financial promotions, conflicts, complaints, product governance, best execution and cross-border activity.
- Maintain clear, accurate and reproducible working papers, audit trails and evidence supporting testing results and conclusions, in accordance with Group record-keeping and confidentiality requirements.
- Identify exceptions and control gaps, analyse root causes and potential client impact, and assign findings ratings in accordance with Group methodology.
- Prepare concise, evidence-based review reports setting out scope, methodology, findings, risks, conclusions and recommended actions. Discuss factual accuracy with stakeholders without compromising independent judgement.
- Agree action owners and target dates with the business; track remediation and escalate material findings, overdue actions and unresolved disagreements to appropriate UK and Group compliance governance forums.
- Conduct follow-up testing to verify that remedial actions are effective before recommending closure in accordance with delegated authority and Group procedures.
- Coordinate assurance activity with first-line business assurance, Group Compliance and Internal Audit to support effective coverage while preserving the independence and distinct responsibilities of each line of defence.

Governance, Internal Controls and Collaboration

- Contribute to timely, accurate compliance reporting, dashboards and management updates covering risks, monitoring results, incidents, complaints themes and remediation progress.
- Maintain complete records of key advice, decisions and meetings using approved company systems; log, triage and track compliance issues and inquiries.
- Identify, investigate and promptly escalate regulatory compliance risks; undertake root-cause analysis and keep management informed of significant issues.
- Work closely with UK Regulatory Compliance, Financial Crime, business stakeholders, Group Compliance and overseas offices to consider local requirements and wider Group processes.
- Support group projects, policy implementation and continuous improvement of compliance processes and assurance practices.
- Provide cover for colleagues when required and support junior team members through technical guidance and mentoring.
- Participate actively in team and one-to-one meetings and promote a culture of integrity, appropriate risk management and fair treatment of clients.
- Maintain current technical knowledge of the products, services and private banking and wealth management markets relevant to the business.

The knowledge, experience and qualifications you need

- Proven compliance experience within UK private banking or wealth management, with the seniority and technical capability to provide credible advice and independent challenge.
- Strong knowledge of applicable UK financial services regulation, including the FCA Handbook, UK MiFID requirements, Consumer Duty and relevant investor protection and conduct obligations.
- Strong understanding of private banking and wealth management products and services, including high-risk and complex investments, hedge funds, private markets and collective investment funds.
- Demonstrable experience planning and performing independent second-line compliance monitoring and testing reviews, including thematic and targeted reviews.
- Ability to apply Group company compliance policies, procedures and monitoring methodologies consistently while recognising applicable UK regulatory requirements and escalating conflicts or gaps.
- Strong skills in risk assessment, review scoping, sample selection, control design assessment, operating effectiveness testing and evidence evaluation.
- Ability to prepare clear testing programmes, maintain robust working papers and produce concise, defensible reports with appropriately rated findings and actionable recommendations.
- Proven capability in identifying control weaknesses, conducting root-cause analysis, tracking corrective actions and performing remediation validation and retesting.
- Strong analytical and data interpretation skills, including spreadsheet analysis and the use of compliance monitoring and issue-tracking systems.
- Ability to interpret regulation, assess business impacts and translate requirements into practical policies, guidance and controls.

The knowledge, experience and qualifications that will help

- Recognised compliance or investment qualifications, such as ICA or CISI qualifications.
- Experience within asset management and knowledge of banking, credit and responsible lending.
- Experience operating within an international financial services group and coordinating UK and Group compliance requirements.

What you’ll be like

- Strong written and verbal communication, stakeholder management and influencing skills, including constructive challenge of senior stakeholders.
- High attention to detail, professional scepticism, integrity, discretion and sound judgement.
- Ability to work independently, manage competing priorities and deliver reviews and regulatory projects to agreed deadlines.
- Good project and change management skills, a proactive and proportionate approach to problem-solving, and effective collaboration across teams.

We recognise potential, whoever you are

Our purpose is to deliver excellent investment performance to clients through active management. We believe diverse perspectives and an inclusive culture help us make better decisions and achieve better outcomes for our clients. That's why inclusion is a strategic priority for us, and we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.

We will consider flexible working arrangements for all roles and provide reasonable accommodations to support applicants and employees, including those with neurodiversity, disability, or physical and mental health needs. For more information, please visit our FAQs.