About this role
Join Our Team as a Transportation Administrator / Backup Dispatcher
🚀 About the Role
Do you like being the person who keeps trucks moving? We’re looking for a sharp, organized logistics pro to be our Transportation Administrator and primary backup dispatcher . You’ll handle day-to-day dispatching and transportation admin work. When our main dispatcher is out, you’ll step into the dispatch seat and run the board . If you can stay calm when things get busy, enjoy solving problems as they come up, and like keeping drivers and customers happy, this one’s for you.
🕒 Hours
8 am – 4 pm, Monday – Friday, with occasional weekend driver communications
🧩 What You’ll Be Doing
Dispatching: your core focus
- ✅ Cover main dispatch during absences. On vacations, sick days and days off, you own the dispatch board: you assign drivers, sequence routes and keep the day on schedule.
- ✅ Dispatch daily and recurring work, including creating jobs, updating them, tracking container swaps and documenting job notes.
- ✅ Enter and dispatch the weekly bale routes (NWR side).
- ✅ Dispatch and create jobs for demo projects, and act as the point of contact and calendar coordinator.
- ✅ Stay in contact with drivers throughout the day to reroute, troubleshoot and keep things moving smoothly.
- ✅ Resolve driver and customer issues in real time so problems don’t snowball.
- ✅ Learn our dispatch software inside and out, along with yard operations.
Transportation Administration
- ✅ Deliver outstanding customer service: schedule pickups, answer questions and resolve transportation issues.
- ✅ Make ferry and other travel reservations for drivers.
- ✅ Own BP South route and shop communications.
- ✅ Coordinate dry load communication with Gypsum.
- ✅ Verify daily driver times in UKG.
- ✅ Create border paperwork as needed.
- ✅ Order, distribute and manage fuel cards.
- ✅ Set up and troubleshoot driver tablets and essential apps.
- ✅ Prepare Excel sheets and workbooks for demo jobs.
- ✅ Support billing, compliance and recordkeeping.
- ✅ Learn and support FMCSA/DOT compliance and transport regulations.
- ✅ Maintain ongoing communication with recurring service customers.
- ✅ Field occasional after-hours calls or tasks.
🙌 What We’re Looking For
- 1+ years of experience in dispatching , transportation or logistics is a must (customer service experience is a plus)
- Ability to manage a full dispatch board: juggle drivers, routes and changing priorities without missing a beat
- Strong multitasking and clear, professional communication, often with the same drivers and customers many times a day
- Comfortable using (or quickly learning) dispatching software and Microsoft Office, especially Excel
- A friendly, solution-focused team player with a “let’s make it happen” mindset
- Familiarity with FMCSA/DOT regulations is a plus
💚 Why Work with Us?
- ✅ 100% employer-paid Medical, Dental and Vision
- ✅ Employer-paid L&I coverage, so you keep more of your paycheck
- ✅ 401(k) with company match (after 1 year)
- ✅ Employee Assistance Program with free support services
- ✅ Paid Time Off and Holidays
- ✅ A tight-knit, family-oriented team that supports each other
If you’re looking for a stable, rewarding career where you keep things running every day, apply today and join the Lautenbach Recycling family. Let’s build something great together!